Customer Service Representative - French speaking - Bio-Rad Laboratories

Overview:

Customer Service

Representative

Customer

Relationship

Management

• French Speaking

Are you ready to take the next step in your career and be a driving force behind our sales success? Join us as a Customer Support Specialist, where you'll play an essential role in our thriving sales organization. Your commitment to exceptional customer care and streamlined processes will be instrumental in achieving our business objectives.

How

Youll

Make

an

Impact

• Customer-Centric Dynamo

  As the primary point of contact for both customers and commercial teams, you'll be the bridge that connects our clients to our dynamic sales force. Your outstanding support will be a game-changer.

  
  

• Region Champion: Your role will involve providing dedicated support to clients and sales teams within your region. Your insights and assistance will be the backbone of our regional success.
• Effortless Communication: Using your excellent communication skills, you'll respond to customer inquiries via phone and email, while also offering valuable assistance to our sales teams. Your contributions will keep our operations running smoothly.
• Problem Solver: You'll take charge of processing operational customer complaints, turning challenges into opportunities for growth and improvement.
• Innovate for Excellence: Bring your fresh perspective to the table as you collaborate with us to identify and implement process enhancements. Your dedication to accuracy and efficiency will elevate customer experiences, meet service-level targets, and reduce audit risks.

What

You

Bring

• Excellent

  communication

  skills

  in English AND French

• Strong customer

  services

  experience

  within

  a

  fast

  paced

  corporate

  environment

• Experience

  in a customer

  facing

  role

  including

  order

  processing

• Good MS Office

  skills

• Knowledge

  of SFDC and SAP

  desired

• Accurate

  and

  fast

  data

  entry

  skills

• Excellent

  telephone

  manner

• Excellent

  organization

  skills

Who We Are:

?For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

Benefits:

Bio-Rad's biggest asset is its people, and the?

reason why

our Total Rewards deliver programs that

provide

value, quality,?and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employees work and life cycle.

Were

proud to offer?a?variety of?options, including:

• Life and

  accident

  insurance

• Private

  Health Care

  Services

  unlimited

  examinations

  checkups

  in

  numerous

  specialties

  free of

  charge

• Competitive

  salary

  and

  cafeteria

• 100%

  commuting

  allowance

  for

  non Budapest

  residents

• Annual

  bonus

• Annual

  salary

  review

• Marriage

  and

  childbirth

  allowance

• School

  start

  allowance

• Loyalty

  award

• Employee

  Referral

  Program

  with

  remarkable

  referral

  bonus

• All

  You

  Can

  Move

  contract

  possibility

  gym

  facility

  discount

• Hybrid

  working

  model

  (3

  days

  onsite

  and 2

  days

  home

  office

  week

  Our

  office

  is

  located

  at

  1082, Budapest, Fut utca 47.)

LI-Hybrid

LI-A1