Customer Service Representative at Nagler Group

Join Our Team as a Customer Service Representative!

Are you ready for an exciting new opportunity in the healthcare industry? We're looking for enthusiastic Customer Service Representatives in Exeter, NH to join a dynamic team providing top tier service to our clients. This is your chance to be part of a growing company that values customer service and professional growth! Please send your resume via email to kholland@naglergroup.com TODAY for immediate consideration!

What You’ll Do:

• Answer & Assist: Handle a variety of healthcare and employee benefits inquiries from both members and providers, ensuring top-notch service with every call.
• Resolve with Expertise: Address and resolve claims-related questions while collaborating with internal teams to provide accurate solutions.
• Be a Key Resource: Serve as the primary point of contact for employer groups, members, and healthcare providers, always delivering a professional and timely response.
• Focus on Efficiency: Provide quick resolutions on medical, dental, vision, and other benefits-related concerns.

What We’re Looking For:

• Experience: At least 1 year of customer service experience
• Tech Skills: Proficiency in Microsoft Office
• Customer-Focused: Demonstrated success in telephonic customer service, with a friendly and problem-solving attitude.
• Bonus Points: Knowledge of medical terminology and experience with third-party administration or health insurance is a plus.
• Must be able to pass a background check 

 
Pay: 20-22/hr depending on experience

Start: January, 21st, 2025