Customer Service Representative - Entry Level - DISH

For over 40 years, EchoStar has been transforming connectivity. Our services include satellite TV, live streaming, smart home installations, mobile plans, and the development of America’s First Smart Network™. Our brands encompass EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, OnTech, and GenMobile.

As part of Customer Experience Operations (CXO), you will represent our company, focusing on resolving customer issues and promoting our services through voice and chat interactions.

The Advanced Wireless Customer Service Rep assists customers with billing inquiries, technical support, and device activation, enhancing satisfaction and minimizing transfers.

• Handle inbound technical and customer service calls.
• Assist with product features, activation, and troubleshooting.
• Process transactions and respond to billing inquiries.
• Support customer emails on technical questions.
• Maintain integrity with sensitive information.

• High School diploma or equivalent experience.
• 2 years in customer service/technical support preferred.
• Proficient in Microsoft Office or G-suite.
• Strong interpersonal and communication skills.
• Flexible with changing business needs.

What’s in it for you?

• Starting pay: $22.39/hr.
• Comprehensive benefits package.
• Free channels and discounted services.
• Medical, Dental, Vision Insurance.
• 401(k) with company match.

Join us to disrupt the wireless industry and explore career growth opportunities.

Compensation: $22.39/Hour

We offer health perks, flexible spending accounts, and a 401(k) Plan with company match. Individual compensation varies based on qualifications and location. A pre-employment screen is required. We are committed to an inclusive workplace.