Customer Service Representative - ZLM Services LLC

Join an award-winning company and be proud of the quality work you do! ZLM Services provides competitive benefits for dedicated employees including medical, dental, vision, and life insurance; paid holidays and vacation days after the first year. In addition, we enjoy showing appreciation for our employees in various ways such as employee engagement dinners, relaxing nights out or just lunch.

We are currently seeking a Customer Service Representative at a $15-$25 per hour starting rate with opportunity for future growth. If you are a goal-oriented individual interested in joining a fast-paced company with multiple opportunities, a 10-year employee retention rate, and a close-knit, family-oriented workplace culture, we’d love to hear from you.

In this role, you will:

• Provide exceptional customer service by answering phones and addressing customer inquiries promptly and professionally.
• Schedule and manage appointments efficiently to ensure smooth daily operations.
• Utilize your organizational and administrative skills to maintain accurate records and assist with daily office tasks.
• Communicate effectively with customers and team members to resolve concerns and ensure satisfaction.
• Contribute to the overall success of the company by fostering a friendly and professional work environment.

At ZLM, winner of the Unilock Best Landscape Design award of 2020 and Shelby Township Business Award for 2021, we are continually upgrading equipment and workspaces—we have a great location with improved employee facilities. From employee appreciation to delivering excellent results for our customers, we pride ourselves on adhering to a mission that values quality and integrity above all.