NOW HIRING - Customer Service Representative at Local Firm Hiring!

We are a forward-thinking marketing agency that specializes in crafting innovative strategies to help our clients acquire and retain customers. Our hands-on, in-person approach ensures businesses form genuine connections with their target audience, transforming prospects into loyal, long-term customers. If you are passionate about delivering exceptional customer experiences and thrive in a face-to-face environment, we want you to join our team as a Customer Service Representative!

Position: Customer Service Representative

Location: North Hollywood

Type: Full-time

About the Customer Service Representative Role:

As a Customer Service Representative at Stinger Management Inc., you will play a key role in fostering meaningful relationships with our clients and customers. You will work directly with individuals face-to-face, providing outstanding service, answering inquiries, resolving issues, and ensuring a seamless customer experience. You will be the face of our brand, reflecting our commitment to personalized service and innovative solutions.

Customer Service Representative Responsibilities:

• Engage with customers in person, delivering exceptional service and support.
• Address customer inquiries, resolve concerns, and ensure customer satisfaction through tailored solutions.
• Build lasting relationships with clients by actively listening, understanding their needs, and offering personalized recommendations.
• Collaborate with team members to implement and execute marketing campaigns that align with client goals and expectations.
• Maintain a thorough understanding of Stinger Management Inc.'s products, services, and marketing strategies to effectively communicate to customers.
• Collect customer feedback to ensure continual service improvement and customer retention.
• Assist in creating a positive, welcoming environment that encourages customer trust and loyalty.