Customer Service Coordinator I - Nesco Resource
Corning, NY 14830
About the Job
Training will occur onsite - worker will then be able to work remote until the team returns onsite
Working Hours: Monday-Friday, 7:30AM-4:30PM
No overtime expected, if overtime is needed it will be when manager approved
Job Description:
Takes calls from internal customers and department representatives in a fast-paced environment. This is a customer service position. First point of contact for internal customers. Responsibilities include: Position acts as a liaison between internal customers at all levels, and other departments within division. Enters reservations into conference room scheduling software and facility work order system. Enters work orders into software utilized by division partners. Meets with department groups for customer events.
Education Required:
2 year degree REQUIRED, business related fields are preferred
Manager Must Haves:
1. Punctuality
2. Detail oriented
3. Excellent customer service skills that include listening
4. Excellent phone skills that includes good enunciation
5. Ability to work with a team and alone
6. Good data entry and typing skills
7. Good time management skills
8. Calendaring skills
Desired Skills:
1. Call center experience
2. Quick learner
3. High energy
4. Experience with room scheduling software
5. Good working knowledgeable of Microsoft Office
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Working Hours: Monday-Friday, 7:30AM-4:30PM
No overtime expected, if overtime is needed it will be when manager approved
Job Description:
Takes calls from internal customers and department representatives in a fast-paced environment. This is a customer service position. First point of contact for internal customers. Responsibilities include: Position acts as a liaison between internal customers at all levels, and other departments within division. Enters reservations into conference room scheduling software and facility work order system. Enters work orders into software utilized by division partners. Meets with department groups for customer events.
Education Required:
2 year degree REQUIRED, business related fields are preferred
Manager Must Haves:
1. Punctuality
2. Detail oriented
3. Excellent customer service skills that include listening
4. Excellent phone skills that includes good enunciation
5. Ability to work with a team and alone
6. Good data entry and typing skills
7. Good time management skills
8. Calendaring skills
Desired Skills:
1. Call center experience
2. Quick learner
3. High energy
4. Experience with room scheduling software
5. Good working knowledgeable of Microsoft Office
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Source : Nesco Resource