Customer Service Associate - Mountaineer Enterprise

If you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, we encourage you to explore the opportunity of becoming a Customer Service Associate. In this role, you'll have the chance to build a strong foundation of customer service expertise while contributing to our commitment of delivering exceptional support to our valued clientele. As the Customer Service Associate, your primary role is to engage with potential customers directly at their residences, promoting our client's products or services and driving sales growth. You will be the face of our clients, building relationships and creating a positive brand impression for them in the local area. 
 

Customer Service Associate Daily Duties: 

• Qualify leads by assessing their needs and interest level.
• Create and deliver compelling sales presentations to potential customers and tailor your presentations to address specific customer needs and concerns.
• Be able to effectively explain how the products/services meet customers' needs.
• Develop a deep understanding of our clients products or services offered in order to drive sales initiatives 
• Submit daily or weekly reports to the sales manager, detailing progress and results.
• Attend regular Customer Service Associate training sessions to enhance product knowledge and sales techniques.
• Provide accurate and persuasive information to alleviate concerns and encourage a positive response.
• Conduct all interactions in a respectful and professional manner, adhering to company ethics and values.

What we look for in our Customer Service Associates:

• Strong communication and interpersonal skills.
• Persuasive and confident demeanor.
• Resilience and persistence to handle rejection and objections.
• Basic math skills for pricing and calculations.
• Ability to work independently and manage time effectively.
• Physical stamina for walking and standing for extended periods.

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