Customer Relations Specialist - Dental at Compass Health Network

Wentzville, MO

About the Job

Would you like room to grow, great benefits, and an opportunity to contribute to a purposeful, community-minded mission? Are you a team player that has great organizational skills with the ability to prioritize? The Customer Relations Specialist will be a perfect role for you. The CRS position is part of a person-centered integrated care team. They are responsible for greeting patients and co-workers with Compass "Champion" customer service as they arrive to the dental clinic. This position is fast paced, requiring continuous interactions with all clinical departments to ensure patient's well-being and timely appointments.

This is a full-time, benefit eligible position working Monday-Friday 9:30am - 6:00pm.

Responsibilities Include:

Reception

Data Entry, Intake Paperwork, Insurance Verification, Collect Co-Pays, if applicable

Answer all phone calls and emails politely and direct to appropriate office staff

Distribute daily mail

Keep office supplies and PPE in stock

Work with IT department and GFI digital to ensure Office equipment and printers are working properly

Follow daily room schedules for clients and co-workers

Ensure office space is picked up