Customer Care Specialist - Inceed

Compensation: $17-21 / hour
Location: Tulsa, OK
Customer Care Specialist:

Inceed has partnered with a great company to help find a skilled Customer Care Specialist to join their team!

The Customer Care Specialist will be responsible for providing first level support on all-incoming calls in the Mortgage Call Center. This person will have the opportunity to get their foot in the door with a great Tulsa-based company!

Responsibilities:

• Answer customer questions related to their accounts
• Stay up to date with and provide customers when favorable rates arise
• Escalate calls when next level support is necessary

Required Qualifications & Experience:

• Mortgage/financial banking experience
• Call center experience
• Knowledge of banking practices and procedures

Perks & Benefits:

• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and Long-term disability insurance
• Paid Time Off, 401k, and Holiday Pay*
• Weekly direct deposit or pay card deposit

Other Information:

• 8-5 hours during training
• 11-7 hours post-training

If you are interested in learning more about the Customer Care Specialist opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.

We are Inceed, a staffing and direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


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