Credit & Collections Specialist - ExecuSource

• Reach out to customers with delinquent balances in a professional and respectful manner to facilitate payments and resolve outstanding issues.
• Compile and analyze credit information to assist in credit file reviews, ensuring accuracy and completeness of documentation.
• Handle the processing of all lien waivers promptly and accurately to support ongoing operations.
• Conduct thorough reconciliation of discrepancies and proactively identify opportunities for process improvement.
• Perform daily audits of our business process outsourcing to ensure compliance with company standards and identify any areas for enhancement.
• Provide backup support to Credit Relationship Managers during peak times or as required, maintaining a seamless workflow within the department.
• Oversee the management of sales tax exemption certificates, ensuring compliance with regulatory requirements and accurate record-keeping.

• A minimum of a 2-year college degree or equivalent experience.
• 3+ years of proven experience in credit collection roles.
• Exceptional verbal and written communication skills.
• Proficient in Microsoft Word and Excel, with knowledge of Teams collaboration platform.
• Demonstrated expertise in credit analysis and comprehensive understanding of sales tax exemption certificates.
• Strong time management skills with the ability to prioritize tasks effectively.
• Collaborative team player who excels in a cooperative work environment.

• Excellent company benefits.
• Hybrid work schedule.

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