Credit & Collections Specialist - ACR Electronics Inc

ACR Electronics, Inc. is the leading development center for emergency beacons that are designed with one purpose: to save lives. Through our combined technology expertise in the marine, aviation, outdoor and military markets, we design and manufacture cutting-edge rescue beacons and survival gear for boaters, pilots, hunters, hikers, climbers, cyclists, and combat troops, not to mention many of the leading boat builders and aircraft manufacturers in the industry.

Since 1956, ACR's wide range of survival products has been the choice of NASA, the U.S. Military, the U.S. Coast Guard, and everyday explorers and adventurers across the globe. With everything from emergency locator transmitters and rescue beacons to the special flashlights used on Apollo 13 after their onboard explosion, ACR builds products that are made to perform during expeditions of all sizes.

ACR is an Equal Opportunity/Vet/Disability Employer

Job Summary of the Credit and Collections Specialist

The Credit and Collections Specialist will contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments. The Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as the ability to work independently.

Duties/Responsibilities of the Credit and Collections Specialist

• Requests and pursues payment on delinquent accounts via communication with the account holder.
• Follows established guidelines to review and update account status.
• Maintains log of payment promises and pertinent account details; schedules follow-up communication with the account holder.
• Processes credit applications, collecting further information as needed.
• Review credit references by independently validating references provided by the applicant or by using a credit reporting service.
• Prepares recommendations for increasing or decreasing credit limits based on account holders' payment history.
• Determines, based on established credit guidelines, the credit limit to be approved.
• Consult with the Supervisor or other appropriate personnel when client credit requests exceed established guidelines.
• Monitors accounts receivable and cash receipt reports.
• Performs other related duties, as required or directed.

Note: This description is an outline of the major recurring responsibilities of the job. It is not intended to be all-inclusive of the work to be performed. Other related job objectives, special assignments, and less significant responsibilities typically performed by the incumbent are not included.

Required skills/abilities of the Credit and Collections Specialist

• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to communicate with account holders courteously.
• Ability to handle a portfolio of 200 customers
• Proficient in Microsoft Office Suite or similar software.
• Working knowledge of Excel pivot tables
• Ability to be adaptable
• Must have multi-tasking proficiency to handle billing activities, bank account reconciliation, issuing of credit memos, customer initial setup, deposit identification from the bank, and other activities associated with the credit, billing, and collections area.

Knowledge, Education, and Experience of the Credit and Collections Specialist

• Associate's degree in business administration or equivalent preferred.
• Two years of related experience in accounts receivable/collections preferred.

ACR offers the following benefits:

1. We offer medical, dental, and vision, which ACR pays a portion of.
2. ACR pays for Life insurance up to two times base annual earnings, accidental death, and dismemberment insurance, as well as short- and long-term disability for our employees.
3. 401K which provides an employer match of 50% of your salary up to 6%, with no vesting period!
4. 10 paid Holidays
5. 7 PTO days (prorated based on start date)
6. 2 weeks of paid vacation (prorated based on start date)
7. Tuition reimbursement program
8. Employee discount program for electronics, travel, and more.

ACR's Core Values:

• Growth
• Customer Focus
• Teamwork
• Trust
• Communication
• Accountability
• Family
• Safety

Compensation details: 0 Yearly Salary

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