Operations Coordinator, Apprenticeships (SC) - Northwest Lineman College

Why Northwest Lineman College?

Northwest Lineman College is an award-winning institution, providing educational services for the power industry. NLC has been setting an exceptional standard of training for pre-apprentice, apprentice, and journey-level linework since 1993. We are an employer that brings innovation and vision and genuinely cares about the happiness of our people. Our work is fast-paced, fun, and challenging – always hiring for drive, determination, and grit. We are passionate about training because we change lives and improve safety and highly value our customers, pushing ourselves to excellence and making work fun.

Generous Employee Benefits Package

Northwest Lineman College is proud to offer a generous total rewards package to all full-time employees! This includes benefits such as medical insurance options, Dental, Vision, ST/LT Disability, Voluntary Life, and Critical Illness options. In addition to the standard benefit options, employees are eligible for the Employee Assistance, Wellness, and Take Good Care Programs as well as a robust Paid Time Off plan that includes 8 paid holidays, 2 floating holidays and hefty accrual rates. But wait, there’s more! Additional benefits include 401k savings plan with match options, tuition reimbursement, annual reimbursements of membership dues for Costco & Sam’s Club, clothing allowance, and extended employee discounts. Be sure to check out the details of our total rewards package on our company careers page!

Overview

The individual in the Operations Coordinator Apprenticeships role will be responsible for coordinating and managing various aspects of supporting Quanta and Non-Quanta customers through the successful advancement from an apprentice to a journeyman lineman. This position will interact with internal and external customers to provide customer service, enrollment support, and training scheduling.

*FULL ON-SITE POSITION

*UP TO 10% TRAVEL REQUIRED WITH THIS ROLE

In this position you will have the opportunity to:

• Establish and nurture customer relationships within the assigned regions or demographics by ensuring all enrollments are processed within specific timeframes and provide support through all Apprenticeship programs.
• Be accountable for set-up of company, apprentice, and test facilitator - including enrollments, exams, retake, and academic records in applicable systems.
• Create sales orders, fulfill orders, and assist with onboarding.
• Provide appropriate access to digital content providing training and facilitating certificate and transcript requests.
• Develop and maintain training schedules for each campus, training center and off-site location.
• Be responsible for the creation and upkeep of catalogs, terms, program versions, and registration tracks in Student Information System.
• Complete data entry and updates across various departments and technology platforms.

Required Education & Experience:

• High School Diploma or GED
• 2 years relevant experience in customer service and administrative duties

Preferred Qualifications/ Attributes:

• Planning and Scheduling
• Hospitality or Event Planning
• Student Information Systems or similar program experience
• Tech Savvy – the ability to learn and become proficient in new software
• Proficient Microsoft Office Suite (Outlook, Word, and Excel)
• Supreme customer service skills
• High level of communication
• Able to take initiative/ be accountable

Salary

$24.10 - $25.45 per hour, DOE

How to Apply?

Visit lineman.edu/careers or click the apply button. All inquiries and submissions will be kept strictly confidential.

Application Deadline