Content Management Specialist I - United Wholesale Mortgage

 

The Content Management Specialist is responsible for creating, auditing, updating and archiving marketing assets and content across multiple channels, as well as managing various projects for the UWM brand. This person works in partnership with internal teams, including Sales, Capital Markets, Underwriting, IT, Risk and Compliance to ensure all external-facing materials are accurate for the intended audience, compliant and within UWM brand guidelines.

WHAT YOU WILL BE DOING

• Managing external-facing materials to ensure UWM’s brand, products, tools and technology are accurately represented

• Creating new content for assets to support internal teams and clients as needed, with a focus on writing initial drafts and outlines based on stakeholder needs

• Conducting daily/weekly/monthly audits of content across various marketing and sales assets including website, email and social media templates, presentations, booklets, PDFs, etc. to identify any updates needed

• Identifying relevant channel owners/stakeholders and communicating any content updates based on the latest launches, market updates and other changes, and how they might impact specific audiences

• Coordinating with creative team (copywriters/editors, graphic designers, video producer/editors) to update existing assets or create new assets as needed

• Project managing to ensure deadlines are met, timelines are kept on track, proper approvals are secured from executive leadership and legal/compliance, and assets are delivered as needed

• Archiving marketing campaign and project assets in internal project management platform

• Supporting the Channel Growth Marketing team as needed, including the Sales/Marketing Liaison, Marketing Strategist and Content Management Specialist II, with launches and other marketing initiatives

WHAT WE NEED FROM YOU

Must Have Qualifications:

• Bachelor’s degree in marketing, communications or related field and/or 1-2 years of content marketing/strategy, copywriting or communications experience
• 1-2 years of mortgage industry or related experience, specifically with understanding of loan product and market knowledge
• Exceptional communication skills, both written and verbal with basic understanding of marketing channels

• Strong sense of ownership and accountability with attention to detail, a solution-focused mentality and the ability to multi-task and adapt quickly to changes in direction

• Ability to work collaboratively with multiple teams across the company to gather information, summarize, and communicate concisely and effectively under tight deadlines
• Ability to work in a fast paced, ever-evolving environment – and the drive to proactively communicate changes with internal stakeholders, across levels of seniority and cross-functional teams to build consensus and alignment

Nice to Have Qualifications:

• Project management experience highly preferred

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

 

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

 

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

 

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.