Contact Center Representative at The Planet Group
Wellesley Hills, MA 02481
About the Job
Job Description
15-17/hr
Contact Center Representative
2-month contract
Location: Wellesley Hills MA
Required:
The Call Center Representative is responsible for handling inbound calls from claimants regarding various claim inquiries. These calls are received on multiple toll free lines that support multiple client companies. In addition, the Call Center Representative answers and directs inbound calls on the Disability RMS main line. The Call Center Representative also provides claims-related administrative support.
Note: Shifts may vary, but all shifts are M-F, 8 hours per shift plus a half hour lunch break.
Contact Center Representative
2-month contract
Location: Wellesley Hills MA
Required:
- Call Center experience
- Powerpoint and Excel
- Advanced claims experience
The Call Center Representative is responsible for handling inbound calls from claimants regarding various claim inquiries. These calls are received on multiple toll free lines that support multiple client companies. In addition, the Call Center Representative answers and directs inbound calls on the Disability RMS main line. The Call Center Representative also provides claims-related administrative support.
Note: Shifts may vary, but all shifts are M-F, 8 hours per shift plus a half hour lunch break.