Community Relations Director Legacy of Waupaca - Park Vista Senior Housing Management, LLC

At Park Vista, we believe it is an honor and privilege to care for those who once cared for us.  Our mission is to help our residents live out their best years, so families can return to the important role of a loved one and leave the role of caretaker to our qualified and compassionate team members.

We are looking for a full-time Community Relations Director to join our amazing team and help us focus on our four core values: Dignity, Collaboration, Compassion, and Transparency.  Come join us at Park Vista, where we 'Make It Matter' for our residents, families and team members.  

JOB TITLE: Community Relations Director

WORKER CATEGORY: Full-Time Salary

COMMUNITY RELATIONS DIRECTOR SALARY: $55,000 annual salary + marketing bonuses

COMMUNITY RELATIONS DIRECTOR BENEFITS: 

• Paid Time Off (PTO)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• 401k after one year of employment

COMMUNITY RELATIONS DIRECTOR ROLES & RESPONSIBILITIES INCLUDE:

• Overall responsibility for the marketing and leasing of all apartments within the Community
• Achieve and maintain 100% occupancy with a waiting list by marketing and showing units
• Coordinate all tours for prospective residents – either completing personally or by proper training/delegation of tour process to others
• Work alongside the team of Department Directors to ensure smooth operations of the Community
• Compile all pre-admission paperwork (deposit check, reservation agreement, med release, insurance cards, etc.)
• Complete all new admission paperwork at time of move in – (resident agreement/lease, addendums, take photo for PCC, etc.)
• Follow up with all prospects or their families
• Meet evenings and weekends to accommodate prospects and family schedules
• Coordinate with Director team with a schedule for all move-ins
• Become informed of the competition, their building lay-outs, programs, amenities, and pricing structure
• Oversee, plan, coordinate and execute marketing events
• Complete external marketing – visiting referral sources, local businesses and with community members
• Participate in all company-wide marketing initiatives and calls
• Utilize company marketing software to track and document leads/referrals and all marketing activities
• Assist Executive Director with running the day-to-day operations at the Community in a quality manner
• Assist Executive Director in the management and staffing of all on-site staff
• Assist Executive Director in ensuring 24/7 coverage for any urgent need or emergency – on-call personally or establish on-call rotation/delegation with DON/Maintenance Directors/other members of Director team
• Establish self as the “Face of the Community” – field daily resident, family and employee concerns
• Provide a high level of support and leadership to all on-site staff – establish positive relationships in order to lead by example and work alongside staff
• Be familiar with job descriptions and duties of Department Directors and perform those tasks as needed
• Maintain positive image of physical building, visual presentation – coordinating with Director team and maintenance staff

*A Complete Community Relations Director Job Description Provided Upon Hire*