Community Manager - Planet Interactive

Location: Remote
Schedule: 9-5 PST Hours
Pay: $96.80/hour DOE

Planet Interactive is seeking a Community Manager with 2+ years of online community building experience using social media to join our well known fortune 500 financial services client.

Community Manager Responsibilities:

• Build and manage communities on Instagram, TikTok, Threads, Twitter/X, and other emerging channels.
• Source and engage with our sellers to help the Social team tell powerful stories across all priority channels.
• Develop a flexible content calendar and posting cadence, working in partnership with cross-functional partners to identify relevant opportunities for engagement.
• Be the first line of defense for SEVs or outages
• Work with Customer Support team to monitor issues and customer communication
• Monitor creative trends and culturally relevant moments to stay reactive and agile as our brand on social media.
• Think outside the box and contribute ideas — what are we not doing that we should be?

Community Manager Qualifications:

• A reactive, agile sense of how to build of-the-moment, on-the-fly content
• Experience in managing social channels and developing digital content for a brand
• A proven track record of building communities online
• A solutions-oriented mindset to any and all challenges
• The organization skills and self-sufficiency of a whole team — if you’re presented with a problem, build a plan to solve it, and see that through end to end
• Laser-focused attention to detail, down to the last character, image crop, and line break.
• Ability to build low-lift assets within Figma or other design frameworks

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