Community Health Worker - Quality Assurance - Desert Valley Medical Group

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Desert Valley Medical Group is affiliated with Desert Valley Hospital, one of the nation’s “100 Top Hospitals” and “A” rated for patient safety. We offer incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Desert Valley Hospital, along with Desert Valley Medical Group, offers key services to the community including heart care, emergency services, labor and delivery, surgical services and more. For more information visit www.DesertValleyHospital.com.

Desert Valley Medical Group offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs.

Our Total Rewards package includes, but is not limited to:

• Paid Time Off
• 401K retirement plan
• Outstanding Medical
• Dental
• Vision Coverage
• Tuition Reimbursement
• Many more Voluntary Benefit Options!

We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics.  If you need special accommodation for the application process, please contact Human Resources.  Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf

The CHW works collaboratively as part of the ECM team and is responsible for supporting ECM patients for their complex care needs through education, outreach, and engagement primarily in a field-based capacity. Assist patients who have difficulty navigating the healthcare system due to cultural or linguistic barriers through supportive engagement activities, including but not limited to, accompaniment to appointments as needed, distribution of community resources and health promotional material, and patient advocacy. Work proactively both independent and with other ECM care team members to achieve better health outcomes.

EDUCATION, EXPERIENCE, TRAINING

· High school diploma or GED required

· Has successfully completed an approved Community Health Worker program or will complete within six (6) months of hire

· Two (2) years of experience as a Community Health Worker or two (2) years of experience working in community outreach, customer service, or within a medical office, or a Behavioral Health or Substance Use Disorder program required

· Knowledge of the community the CHW will be working in, especially non-professional resources, and their reputation in the community

· Understanding of and sensitivity to mental health conditions and addictive disorders

· Awareness of the impact of unmitigated bias and judgement on health; commitment to addressing both

· Understanding of, and a commitment to, high preforming team practices

Desert Valley Medical Group offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $21.00 to $27.24. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.