Communications and Community Relations Specialist - Presidio Trust

The Presidio Trust is seeking a Communications and Community Relations Specialist in the Communications Department. The Presidio Trust is an innovative federal agency that stewards and shares the history, beauty, and wonder of the Presidio for everyone to enjoy forever. The ancestral homeland of the Ramaytush Ohlone, the Presidio was once a military post under three flags. Today, it is a surprising national park site spanning 1,500 acres at the Golden Gate. Its rare natural habits, inspiring views, and world-class trails are a local and global attraction. It is among the most biologically diverse parks in America and a popular destination with beaches, museums, restaurants, hotels, homes, and offices.

Reporting to the Associate Director of Communications and working closely with the Senior Advisor for Government Relations, the Communications and Community Relations Specialist develops and implement initiatives to enhance the Presidio Trust’s relationships with key audiences and manage the agency’s reputation. The role leads proactive and reactive communication around the Presidio Trust’s park maintenance and improvement projects. It is the point of contact to respond to and report on public inquiries, concerns, and feedback, and drives the expert positioning initiative. This position also provides support to related Marketing and Communications functions, particularly media relations.

This is a full-time position with benefits and a 2025 starting pay range of $80,345 to $99,124, based in the San Francisco Bay Area. The starting base salary is dependent on the experience and qualifications of the candidate. Applications received by December 18, 2024 will receive first consideration.

Responsibilities

• Serve as lead point of contact with Presidio Trust project managers and subject matter experts to develop clear communication around the Presidio Trust’s ongoing park maintenance program, wildlife management program, and related initiatives, so that impacted audiences are informed and supported.

• Lead the creation and implementation of comprehensive communication campaigns to educate and inform stakeholders about ongoing projects, ensuring messaging is clear, accessible and tailored to the audience needs.

• Track and monitor the schedule for major capital improvement projects and other similar initiatives and develop and execute communications plans that keep affected audiences well informed and aware of impacts and benefits, working in close collaboration with Trust project managers and internal stakeholders.

• Develop, implement, and maintain a system for the efficient intake, tracking, and response to public inquiries. Log incoming questions and feedback; develop timely and appropriate responses, working with subject matter experts as needed; and report on key issues, outcomes, and trends.

• Develop, implement, and maintain systems to ensure that Presidio Trust staff and partners have access to training materials and communication tools to effectively communicate with the public and appropriately route or elevate issues of concern. Ensure messaging is consistent and aligned with the agency’s vision and mission.

• Contribute to the development and tracking for an emergency and crisis communications plan, and support implementation as needed.

• Support the development, implementation, and maintenance of an expert positioning program that identifies opportunities to feature Trust subject matter experts in conferences, panels, whitepapers, etc., supports content creation for appearances, and tracks and reports on the impact of activities.

• Support the creation and maintenance of media contacts lists. Monitor and report on media coverage, conducting media research, and supporting the Senior Publicist with media visits and events.

• Support other media relations initiatives and outreach as needed.

• Create content and draft presentations for agency/executive communications and reputation management needs.

• Other duties as assigned.

Required Qualifications

• Bachelor's degree in communications, public relations, marketing, or a related field.
• Minimum of 3 years of relevant experience supporting communications, public relations or project management across an organization
• Excellent written and verbal communication skills so that complex information is synthesized and communicated in a clear and compelling manner that is appropriate to the audience
• Knowledge and experience in public relations strategies and tactics, including reputation management
• Strong interpersonal and relationship-building skills that promote understanding and collaboration internally and with a variety of external audiences
• Ability to think strategically and align communication efforts with the organization's goals and objectives.
• Organizational and time-management skills to work on multiple projects and activities simultaneously
• Ability to work occasional evenings and weekends as needed.

Desired Qualifications

• A passion for the mission and values of the Presidio Trust.

Background Check
This position is subject to an employment background check which shall consist of a review of applicable county, state and Federal criminal and civil records, state bankruptcy indexes, driver’s license, education, and employment history. An individual’s granting of a background check and resulting report is voluntary. However, employment is contingent upon the successful completion of an employment background check. The Presidio Trust may refuse to hire an individual, may rescind an offer of employment to an individual, or may review and terminate the employment of a current employee not successfully completing the background check. The Presidio Trust follows the Fair Chance Act. To learn more, visit www.presidio.gov/about/presidio-trust/the-fair-chance-act.

The Presidio Trust is an equal opportunity employer, offering a competitive benefits package. Guided by our values of service, inclusiveness, stewardship, responsibility, and sustainability, we are committed to embedding diversity, equity, inclusion, and accessibility into all elements of our work. To learn more, visit www.presidio.gov/about/presidio-trust/careers.