Communication Specialist, Sr - Abacus Service Corporation
Miami, FL
About the Job
Description:
Carry projects from the earliest stages of concept and development through to successful completion on time, on budget and as measured by achievement of metrics. Responsible for making significant contributions to the strategic communication support of a business unit or significant department within a business unit. Expected to work with a high degree of initiative and independence in anticipating client needs and developing communication solutions that further the business objectives and supporting their ensuring their successful implementation. Specific responsibilities include strategic communication planning, message development, writing, using research and analytics to drive planning and messaging, following and improving upon established processes, strong project management, building and maintaining great relationships with clients and co-workers and communicating effectively with them, using quantifiable metrics to track performance and progress. Responsibilities are varied and complex and include frequent cross- functional interactions. Will work at both business unit and corporate levels. Will interface with business unit leadership and business process owners. In addition, this position serves as a key contributor on the M&C team in a broad range of communications activities as assigned. Qualifications - 5 or more years relevant experience required; experience in multiple disciplines preferred - Bachelor s degree in related field (Journalism, Communication, Marketing, Liberal Arts, Public Relations, Advertising, etc) required - Expected to demonstrate expertise through writing and editing tests - Must demonstrate expertise in the development and disciplined execution of strategic communication plans and using research and audience insight to develop key messages - Demonstrated discipline in project execution - Excellent writing, verbal, editing, presentation, and overall communication skills - Strong dedication to customer service; the ability to remain flexible and adaptable to meet the demands of internal clients and demonstrate enthusiasm and passion for their business - Sound business and financial acumen - Ability to perform market research & analytics - A talent for creative thinking and problem solving - Ability to follow critical business processes to ensure quality and timely execution of initiatives - Ability to multitask and maintain high performance under extreme pressure in a dynamic, fast-paced environment.
Attachment
Job Description: Senior Communications Specialist
NextEra Energy is seeking a highly skilled and experienced Senior Communications Specialist to join our dynamic Marketing & Communication team in support of the Customer Service Department. The successful candidate will play a critical role in leading and driving effective communication efforts for a transformative project aimed at replacing the customer information system and all related applications, while also fostering a cultural shift within the organization towards an employee-first, customer-focused approach.
Responsibilities
Serve as the primary point of contact for all project-related internal and external communications, ensuring consistent messaging and aligned communication efforts.
Develop and implement a comprehensive communication strategy to support the customer information system replacement project and the cultural transformation initiative.
Lead the development and execution of communication plans and materials, such as newsletters, emails, eWeb content, presentations, videos, and FAQs, targeting both employees and customers.
Collaborate with cross-functional teams to gather information, analyze complex technical details, and translate them into easily understandable and engaging communication pieces.
Conduct research and stay up to date on industry best practices to propose innovative communication solutions to effectively engage and educate stakeholders.
Participate in workshops and training sessions to promote awareness, adoption, and success of the project and the cultural shift within the organization.
Measure and evaluate the effectiveness of communication strategies and materials through feedback, surveys, and other metrics, making adjustments as necessary.
Provide guidance and direction to project team members, fostering a collaborative and high-performing work environment.
Qualifications
Bachelor's degree in Communications, Marketing, Public Relations, or related field. Master's degree is a plus.
Minimum of 5 years of experience in corporate communications, employee engagement, or related roles, with a strong focus on change management and internal communications.
Proven experience in leading complex, organization-wide communication initiatives, preferably within the utilities or energy industry.
Excellent verbal and written communication skills, with the ability to effectively convey complex concepts and technical information to diverse audiences.
Strong project management skills, with the ability to prioritize and manage multiple tasks within tight deadlines.
Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams at various levels of the organization.
Proficiency in utilizing communication tools and technologies, such as content management systems, intranets, email marketing platforms, social media, and analytics tools.
Creative mindset with the ability to think strategically and propose innovative communication approaches to engage and inspire stakeholders.
Highly organized with strong attention to detail, ensuring accuracy and consistency in all deliverables.
Experience working in project teams is preferred.
Join NextEra Energy and make a significant impact in shaping the communication landscape for a customer information system replacement project while leading a cultural shift towards employee-first and customer-focused solutions. Apply today and be part of our exciting journey towards a sustainable energy future.
Carry projects from the earliest stages of concept and development through to successful completion on time, on budget and as measured by achievement of metrics. Responsible for making significant contributions to the strategic communication support of a business unit or significant department within a business unit. Expected to work with a high degree of initiative and independence in anticipating client needs and developing communication solutions that further the business objectives and supporting their ensuring their successful implementation. Specific responsibilities include strategic communication planning, message development, writing, using research and analytics to drive planning and messaging, following and improving upon established processes, strong project management, building and maintaining great relationships with clients and co-workers and communicating effectively with them, using quantifiable metrics to track performance and progress. Responsibilities are varied and complex and include frequent cross- functional interactions. Will work at both business unit and corporate levels. Will interface with business unit leadership and business process owners. In addition, this position serves as a key contributor on the M&C team in a broad range of communications activities as assigned. Qualifications - 5 or more years relevant experience required; experience in multiple disciplines preferred - Bachelor s degree in related field (Journalism, Communication, Marketing, Liberal Arts, Public Relations, Advertising, etc) required - Expected to demonstrate expertise through writing and editing tests - Must demonstrate expertise in the development and disciplined execution of strategic communication plans and using research and audience insight to develop key messages - Demonstrated discipline in project execution - Excellent writing, verbal, editing, presentation, and overall communication skills - Strong dedication to customer service; the ability to remain flexible and adaptable to meet the demands of internal clients and demonstrate enthusiasm and passion for their business - Sound business and financial acumen - Ability to perform market research & analytics - A talent for creative thinking and problem solving - Ability to follow critical business processes to ensure quality and timely execution of initiatives - Ability to multitask and maintain high performance under extreme pressure in a dynamic, fast-paced environment.
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All NextEra Energy Contingent Workforce Program (CWP) assignments are eligible for worker furlough. Typical furlough schedules coincide with select national holidays, but may be subject to change. Suppliers will be notified by the CWP of those workers impacted and the applicable furlough dates prior to each furlough period. | ||
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LFO - Lejeune/Flagler Office - 0000103500 | ||
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For all positions indicating driving requirements, supplier must hold validation of non-restricted current driver''s license and demonstrate the following: no alcohol/drug related driving offenses within the previous five years and/or the license is not currently suspended or restricted related to hours of driving or reason for driving. | ||
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(No Value) | ||
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Nuclear workers requiring unescorted badge access will follow onsite in-processing procedures. All others will be required to complete Non-Nuclear pre-assignment screenings through their staffing supplier. Please contact CWP with any questions: cwp@nexteraenergy.com or 561-694-4761. | ||
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N/A | ||
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No |
| Hours per Day | 8 |
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| Hours per Week | 40 |
| Total Hours | 2,080.00 |
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Standard Shift (8-5) |
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Attachment
Job Description: Senior Communications Specialist
NextEra Energy is seeking a highly skilled and experienced Senior Communications Specialist to join our dynamic Marketing & Communication team in support of the Customer Service Department. The successful candidate will play a critical role in leading and driving effective communication efforts for a transformative project aimed at replacing the customer information system and all related applications, while also fostering a cultural shift within the organization towards an employee-first, customer-focused approach.
Responsibilities
Serve as the primary point of contact for all project-related internal and external communications, ensuring consistent messaging and aligned communication efforts.
Develop and implement a comprehensive communication strategy to support the customer information system replacement project and the cultural transformation initiative.
Lead the development and execution of communication plans and materials, such as newsletters, emails, eWeb content, presentations, videos, and FAQs, targeting both employees and customers.
Collaborate with cross-functional teams to gather information, analyze complex technical details, and translate them into easily understandable and engaging communication pieces.
Conduct research and stay up to date on industry best practices to propose innovative communication solutions to effectively engage and educate stakeholders.
Participate in workshops and training sessions to promote awareness, adoption, and success of the project and the cultural shift within the organization.
Measure and evaluate the effectiveness of communication strategies and materials through feedback, surveys, and other metrics, making adjustments as necessary.
Provide guidance and direction to project team members, fostering a collaborative and high-performing work environment.
Qualifications
Bachelor's degree in Communications, Marketing, Public Relations, or related field. Master's degree is a plus.
Minimum of 5 years of experience in corporate communications, employee engagement, or related roles, with a strong focus on change management and internal communications.
Proven experience in leading complex, organization-wide communication initiatives, preferably within the utilities or energy industry.
Excellent verbal and written communication skills, with the ability to effectively convey complex concepts and technical information to diverse audiences.
Strong project management skills, with the ability to prioritize and manage multiple tasks within tight deadlines.
Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams at various levels of the organization.
Proficiency in utilizing communication tools and technologies, such as content management systems, intranets, email marketing platforms, social media, and analytics tools.
Creative mindset with the ability to think strategically and propose innovative communication approaches to engage and inspire stakeholders.
Highly organized with strong attention to detail, ensuring accuracy and consistency in all deliverables.
Experience working in project teams is preferred.
Join NextEra Energy and make a significant impact in shaping the communication landscape for a customer information system replacement project while leading a cultural shift towards employee-first and customer-focused solutions. Apply today and be part of our exciting journey towards a sustainable energy future.
Source : Abacus Service Corporation