Collections Specialist - Suna Solutions

Job Title : Collections Specialist

Pay rate: $20-$25/hr on W2

Duration: 3 months contract

Location: Carlsbad, CA 92008

Shift timing: 7:00AM to 4:00PM

Overview

We want to be the fastest sports brand in the world. Thinking fast. Acting fast. But nevertheless sustainable. This mission statement is mirrored not only by our new brand promise, “Forever Faster,” but also by our guiding principle for the entire company. To achieve our objectives, we require individuals that do not merely break the rules, but change the game.

Tasks and Responsibilities

Responsibilities include, but are not limited to:

• Follow up on an assigned portfolio accounts based on experience and skill. This includes collection calls, customer deductions and customer reconciliations.
• Review daily credit holds through review of customer history, industry credit reports, to ensure timely release of orders. Escalate to Credit Analysts for review when necessary.
• Run and analyze weekly aging, deduction and top account past due reports finding root cause of issues that delay payments and cause deductions.
• Perform ongoing cash collections.
• Correspond with assigned sales reps and customer accounts on a regular basis to pro-actively resolve collection issues.
• Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices.

Qualifications

• 1+ years of experience
• Knowledgeable with Microsoft Office applications including Excel, Word, and Outlook
• Negotiation and problem-solving skills
• Effective phone/email communication skills
• Basic understanding of Billing, AR, and Credit and Collections procedures.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

REQUESTING AN ACCOMODATION

Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.

PAY TRANSPARENCY POLICY STATEMENT

Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.