Collections Specialist - Aptean

Overview

Are you ready for what's next, now?

We're looking for a Collections Specialist for our office in Alpharetta, GA. The position is full-time. You'll join an awesome team to support our growing customer base.

About the Role

We are seeking a Collections Specialist to become a vital member of our Finance Team in our Alpharetta Office. In this role, you will play a key part in driving our financial success while cultivating strong relationships with a diverse range of customers, from small businesses to enterprise-level accounts.

Key Responsibilities:

As a Collections Specialist, you will be at the forefront of our cash collection efforts and will manage our accounts receivable. Your responsibilities will include:

• Collection Management: Generate weekly aging reports and actively engage with past due accounts through calls and emails, focusing on reducing Days Sales Outstanding (DSO) and enhancing our cash flow.
• Credit Evaluation: Assess customer creditworthiness to make informed decisions about credit limits and payment terms, ensuring a healthy accounts receivable portfolio.
• Relationship Development: Build and maintain strong relationships with a diverse portfolio of customers, addressing their queries and ensuring prompt resolutions to any invoice issues.
• Collaborative Problem-Solving: Partner with your Team Manager to compile insightful weekly reviews of accounts receivable ledgers and escalate billing disputes as necessary.
• Analytical Investigation: Investigate short-paid invoices and overpaid items, ensuring accuracy in our financial records.
• Target Achievement: Meet and exceed monthly targets while delivering high-quality work, balancing independence with teamwork.

What we're looking for:

• 3+ years' relevant experience in a dynamic environment
• Self-motivated and able to thrive in a fast-paced environment.
• Able to operate on own initiative and work independently while contributing to team goals.
• The ability to build and maintain relationships with both customers and internal teams.
• Attention to detail and a meticulous and structured approach.
• Proficiency in Excel and word processing
• Strong communication skills, with fluency in English being essential; additional languages are a valuable asset.

What's in it for you?

Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.

About Aptean

At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean' s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean' s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. "At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." -TVN Reddy

Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age.

Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.