Collections Representative - FT - Hybrid Work Schedule at 1st Financial Bank USA

Collections Representative

 1st Financial Bank USA (1FBUSA) is currently hiring for Collection Representatives. 

Day Shift (Mon. - Fri., 8-5 pm &1 Sat. per month)

   Salary starts at $17 per hour for the day shift PLUS commissions!

Or

Night Shift (Mon. - Thurs. 10-7 pm, Fri. 8-5 pm & 1 Sat. per month)

  Salary starts at $18.70 per hour for the night shift PLUS commissions!

This position offers a hybrid work schedule.   

Job Profile

As a Customer Assistance Professional, you will help create successful solutions over the phone with our Card Members whose payments are past due. You will be responsible for advising Card Members of their account status and offer a variety of payment arrangements that will assist them in resolving their account delinquency. Successful candidates are good listeners, problem solvers with attention to detail, and who enjoy customer interaction.

Rich lineup of health, financial and work/life benefits including:

• Comprehensive and affordable medical, Rx, dental, vision, life and disability coverage


• 25-day annualized paid time off including 100% cash out for unused time 


• Health Savings Account w/company contribution up to $1,000 annually


• Dependent Care Spending Account w/company contribution up to $1,200 annually


• 401(k) w/company matching contribution up to $2,500 annually


• Tuition reimbursement by the company up to $2,500 annually

We provide a highly competitive and comprehensive compensation and benefits program including affordable medical/dental/vision insurance, generous paid leave program, 401(k), health savings account, tuition reimbursement, financial childcare assistance and much more!

1st Financial Bank USA is an equal opportunity and affirmative action employer. 

All qualified applicants will receive consideration without regard to their race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

1st Financial Bank USA participates in E-Verify

E-Verify Right to Work Poster (justice.gov)

See Job Description

Additional Information: