Collections Manager - Staff Financial Group

Collections Manager (Hybrid) – Vinings, GA | $80K Salary

Are you a seasoned collections professional with leadership skills and a passion for results? Join our team as a Collections Manager in Vinings, GA! This hybrid opportunity combines office collaboration with the flexibility of remote work, offering the best of both worlds.

What You'll Do:
✔️ Lead, coach, and develop a dynamic team of associates to achieve departmental goals.
✔️ Strategically coordinate collection activities, including auto dialer/list strategies, to maximize efforts.
✔️ Prepare work schedules, streamline workflows, and monitor team productivity.
✔️ Review and approve escalated collection actions, including repossessions and legal proceedings.
✔️ Resolve escalated customer issues with professionalism and efficiency.
✔️ Analyze business reports to measure success and identify improvement opportunities.
✔️ Ensure compliance with company policies, procedures, and the Fair Debt Collection Practices Act.

What You Bring:
Education: High school diploma/GED required.
Experience: At least 1 year of supervisory experience and 3-5 years of collections experience.
Skills:

• Strong written and verbal communication skills.
• Proficiency in MS Excel, Word, and PowerPoint (intermediate level).
• Knowledge of skip tracing and relevant federal/state collection laws.
• Ability to multi-task in a fast-paced environment.
  Traits: A common-sense problem solver who can motivate teams and handle sensitive customer data with care.

✨ Why Join Us?
Competitive salary of $80,000 annually.
Hybrid work setup based in beautiful Vinings, GA.
A supportive team environment where your leadership makes an impact.

Ready to lead the charge in collections? Apply today and make a difference!
If Qualified, please send resume to kathy@stafffinancial.com

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