Cloud Services Manager - GM Financial

Why GMF Technology?

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world. We are building global platforms, in LATAM, Europe, China, U.S. and Canada– and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.

Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington, TX office (AOC 1)

About this role:

The Cloud Engineering Manager is responsible for technical and people management and is actively engaged in developing the team to deliver on business priorities that flow through the Scrum leadership (Product Managers and Product Owners). The Cloud Engineering Manager also manages up and manages out to promote the team and build relationships within the larger organization.As a technical manager, you set the boundaries and expectations for delivering a quality product and timely solutions; you are an avid promoter of process improvement; you seek out and promote best practices; you own and refine the technical architecture, continually investing in refactoring and refinement to incorporate modern engineering tools and practices. As a people manager, you consistently invest in your people to grow their technical skills and soft skills; you celebrate successes; you identify books, classes, events, and assignments that expose team members to new ways of thinking and working; you promote inter-team and intra-team collaboration to build trust; you hire good people, effectively manage poor performers, and provide constant feedback to create a team of leaders.As a servant leader, the Cloud Engineering Manager's role is to inspire, motivate, and enable the team by removing impediments; it is not about tasking the team members. The manager is encouraged to stay out of the day to day activities and focus on the big picture; where the product is headed and what are the architecture decisions, tools, and skills needed to get there. The Scrum team, working together, will decide what tasks and features to work on day to day to meet our business needs.

JOB DUTIES

• Define technology strategy, architecture and roadmap in alignment with the Digital Business, DevOps, and Software Development strategies
• Communicate a plan for the budget, resources and tools to deliver against that roadmap, and execute the plan
• Lead the team to build the next generation of cloud-enabled applications, platforms and services by providing technical expertise throughout the SDLC and cloud delivery lifecycle
• Establish relevant learning plans that grow the team professionally and technically
• Motivate the team to share ideas and learnings to promote innovation and excitement throughout the team
• Take an active role in defining metrics that measure our ability to deliver on business and service level objectives; use the metrics to improve process and product
• As a servant leader, work closely with the team to anticipate and remove impediments
• Continuously monitor and experiment with emerging cloud technologies to better evaluate differentiated vendor offerings
• Participate in the development and ongoing management of enterprise architecture governance structure based on business and IT strategies
• Stay abreast of new industry trends and provide subject matter expertise in Cloud Technologies, providing consultation to leadership
• Partner with the GMF Cyber Security team to ensure solutions meet GMF's Cyber Security policies and requirements
• Promote the Cloud Center for Enablement capabilities, outcomes and results to the organization, including the enterprise's IT and business leaders; this includes assessing (through appropriate metrics) and communicating the achievement and impact of the CC4E
• Support KPIs and metrics for the CC4E to drive effectiveness and efficiency of the function
• Support a consistent, effective engagement model so that the IT organization knows how to engage / leverage Cloud Center for Enablement teams / capabilities
• As appropriate, based on enterprise and IT need, onboard additional cloud platforms and services into the Cloud Center for Enablement function to enhance delivery and promote leverage
• Enable an environment that supports and drives coaching, development and mentoring of employees to strengthen skill sets, foster high performance, and support further career growth
• Perform other duties as assigned
• Conform with all company policies and procedures

What makes you a dream candidate?

Knowledge

• Understanding of and investment in emotional intelligence components: self-awareness, self-regulation, motivation, empathy, and social skill
• Experience in cloud application development, cloud infrastructure, software development and test automation relevant to the product team (eg mobile, web, or database development) with a drive for continual learning
• Experience with source control systems (Git) and CI/CD pipeline toolsets (Jenkins, Azure DevOps, Octopus)
• Understanding of Azure, AWS and other cloud technologies
• Experience working in Agile Scrum teams
• Knowledge of GM Financial core business functions, policies and procedures

Skills

• Present team strategies and accomplishments to senior executives and peers
• Establish strong working relationships and build trust with peers
• Oversee platform definition, software architecture, and tool selection
• Champion and execute strategies that deliver measurable business value
• Strong interpersonal, verbal, and writing skills
• Cloud Development skills

Experience and Education

• Greater than 10 years of relevant experience required
• Experience leading through influence preferred
• Bachelor’s Degree in related field or equivalent experience required
• Master’s Degree in Business or Computer Science preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays. 

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. 

Compensation: Competitive pay and bonus eligibility. 

Work Life Balance: Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington, TX office (AOC 1).

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