Clinical - Care Manager at Axelon Services Corporation

Location: 80% is member facing/20 % Remote. Looking for candidates in Hendry and Glades Counties. . We would also look at a candidate in Immokalee specifically, which is technically collier county but other areas of collier would not help us

SHIFT: M - F 8 AM- 5 PM

Duration: 6 months, possible contract to Hire

Possible start date: 02/10/2025, Must clear to start 2 weeks prior. ( Additional training class start dates: 1/27/25, 2/10/25, 2/24/25)

Job Description:

• A CMS Care Manager is responsible for outreaching members on a scheduled frequency to assess their unresolved healthcare needs work through barriers or obstacles to those needs being met. This may involve outreach to providers, suppliers, vendors, or other internal client departments in order to coordinate the member’s care.

Describe the performance expectations/metrics for this individual and their team:

• CMS Care Managers are required to meet the contract requirements set forth by AHCA and DOH. At a minimum, means either monthly or quarterly phone contact with our members, completing annual needs assessment packages with them, and quarterly in-person visits with some of our members. Accurate documentation and outreach is monitored on a continuous basis by chart audits, caseload audits, and recorded call audits.

Tell me about what their first day looks like:

• New care managers are required to attend 4 weeks of virtual instructor led training with our training department. Their supervisor will spend some time with them reviewing basic orientation for the first two days, but then the training department’s schedule takes over.