Client Support Specialist- 100% In Office role - FloTech
Cockeysville, MD Not Available
About the Job
Description
Join Our Team as a Client Support Specialist!
Locations: In-Office – Duluth, GA | Manhattan, NY | Chicago, IL | New Haven, CT
Hourly Pay: $21–$23
Locations: In-Office – Duluth, GA | Manhattan, NY | Chicago, IL | New Haven, CT
Hourly Pay: $21–$23
Flex Technology Group (FTG) is the nation’s largest and most respected Managed Print Solutions provider. For over 15 years, we’ve delivered high-value, fully integrated document technology solutions to businesses nationwide. With clients in all 50 states, Canada, and Puerto Rico, we’re driven by innovation, customer focus, and excellence.
We’re looking for a Client Support Specialist to join our dynamic team at one of our in-office locations. This is a fantastic opportunity to support our Sales organization while building a rewarding career with multiple growth pathways within FTG.
What You’ll Do:
- Partner with Client Relationship Managers to analyze accounts and perform financial analysis.
- Manage data entry, validation, and preparation of client financial summaries.
- Assist with VIP client onboarding, strategy preparation, and presentations.
- Research and compile insights for bios, proposals, and client account strategies.
- Collaborate on pricing requests, contracts, SLA documentation, and customer escalations.
- Prepare and present quarterly business reviews to key stakeholders.
- Support relationship-building efforts with customers, end-users, and internal teams.
- Perform other tasks as needed to support the Client Account Management team.
What We’re Looking For:
- A motivated, independent self-starter with a passion for problem-solving.
- Strong organizational and time management skills.
- Intermediate computer proficiency (Microsoft Office Suite: Word, Excel, PowerPoint, Outlook).
- Background in customer service or sales is preferred.
- Bachelor’s degree is a plus.
What We Offer:
- Competitive hourly pay: $21–$23.
- Medical, Dental, Vision, and 401(k) benefits.
- Career advancement opportunities, ongoing training, and mentoring.
- A positive, collaborative in-office environment in Duluth, GA; Manhattan, NY; Chicago, IL; or New Haven, CT.
Why Join FlexTG?
At FlexTG, we’re not just about technology—we’re about people. We support your growth, celebrate your successes, and give you the tools to thrive. Join us to be part of a team that values innovation, integrity, and making a difference for our clients and communities.
Equal Employment Opportunity Statement:
FlexTG is committed to providing equal employment opportunities for all applicants and associates. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.
Source : FloTech