Client Support Representative - Lawrence General Hospital

The Radiology Client Representative is the first contact to the Radiology Department, whether it is greeting a person presenting at the reception desk or a caller on the phone. This individual is responsible for setting a professional, courteous, and compassionate tone to ensure a positive customer experience. The representative registers the patient by obtaining and accurately entering all personal, financial, and insurance data. He/she must obtain all signatures necessary to treat the patient and bill their insurance.

The client representative performs a variety of secretarial and clerical duties in the Radiology Department. This includes patient registration, scheduling, ordering examinations and obtaining written physician orders for each exam requested. The receptionist also answers questions regarding patient preparations, routes calls from physicians to the appropriate radiologist or other staff members.

Required:

• High School Diploma or equivalency
• Basic computer skills
• Ability to follow oral and written communication
• Basic knowledge of medical terminology

Preferred:

• Experience in hospital or related setting
• Bilingual strongly preferred

Lawrence General Hospital is a private, non-profit community hospital providing the Merrimack Valley & southern New Hampshire regions with patient-centered, compassionate, and quality health care for the whole family. For over 140 years, the dedicated doctors, nurses, and staff of Lawrence General have been committed to improving the health of the people and communities we serve.

LGH offers competitive pay, a robust benefit package, generous paid time off and free parking. We are an Equal Opportunity Employer committed to hiring a diverse workforce.

PI256842640