Client Care Coordinator - Cut N Dry Restoration

Cut N Dry Restoration in Rancho Cucamonga, CA is actively seeking an organized and collaborative full-time Client Care Coordinator to help our company grow by acting as the channel for conveying information to the property owner and other parties. Do you have outstanding customer service skills and wish everyone would let you organize their life for them? Do you want to work for a company that appreciates and rewards your efforts? Are you career-minded? If yes, keep reading about this job!

This customer service position earns a competitive wage up to $23 per hour, based on skills and experience. We provide generous benefits and perks, including medical, dental, vision, and life insurance, a 401(k) plan, and competitive bonus incentives. If this sounds like the right Client Care Coordinator opportunity for you, apply today!

ABOUT CUT N DRY RESTORATION

Cut N Dry Restoration started out as a small family-owned business with the goal of providing high-level service that sets us about the rest. Since our beginning, we have kept countless homes safe and free of harmful mold and bacteria commonly associated with water damage. Our team of dedicated and compassionate IICRC-certified technicians care deeply about ensuring clients can come home to a safe living space and will work day in and day out to make that happen.

To ensure our services are top-notch, we implement continual training for our team and cultivate an open atmosphere where each person does their part for shared success. We understand we would be nowhere near as successful without our hardworking team which is why we reward them with exceptional benefits and the best pay in town. Come join our restoration team!

A DAY IN THE LIFE OF A CLIENT CARE COORDINATOR

In this customer service role, you are the first point of contact for our customers. You spend the majority of your time in the office on the phone or computer answering calls, confirming appointments, resolving issues, updating client information, and dispatching technicians. While dispatching technicians, you maximize their time and mileage. As needed, you update customers on any changes. You also ensure customer satisfaction by following up with clients after their services have been performed. With you on our team, our office runs efficiently, and the trusting relationships you create with clients keep them coming back for more!

CLIENT CARE COORDINATOR QUALIFICATIONS

• Highschool degree or equivalent
• 2+ years of experience in customer service, collections, and account management
• Willing to work weekends

Do you have excellent written and verbal communication skills? Do you have great attention to detail and a commitment to accuracy? Can you work independently and take on new tasks with little supervision? Are you a critical thinker with strong problem-solving skills? Are your customer service and interpersonal skills out of this world? If yes, you might be perfect for this customer service position!

CLIENT CARE COORDINATOR WORK SCHEDULE

This full-time customer service position works in the office Monday-Friday with a rotating weekend and on-call schedule.

ARE YOU READY TO JOIN OUR OFFICE TEAM?

If you feel you'd be perfect as our Client Care Coordinator, apply now using our initial 3-minute, mobile-friendly application.

Location: 91730