Chief Administrative Officer-Neurosciences - Johns Hopkins Hospital
Baltimore, MD 21201
About the Job
Position Summary:
The CAO- Neurosciences, Neurology and Neurosurgery-Johns Hopkins Hospital is responsible for the strategic development, operations and continuous performance improvement of a clinical, academic and research department. The CAO is responsible for operations at the affiliated hospitals and Neurosciences at Johns Hopkins Hospital, staffed by the department's physicians and harmonization of procedures and protocols across JHHS. Additionally, the CAO will serve as the administrative leader for the two School of Medicine departments of Neurology and Neurosurgery.
The CAO is responsible for the department's operations and is expected to act in the interests of JHM. This role is responsible for assisting in the development and implementation of the department of Neurology and Neurosurgery and their clinical practices' strategic operational plan, along with providing management for their immediate and long-term strategic plans.
CAO will have responsibilities for space allocation, HR & recruitment for all 4 institues within the department, including;
- Sheikh Khalifa Stroke Institute
- Neurosurgery Pain Research Institute
The CAO assists, in the form of analysis, consultation and planning, to the department Director(s) and executive leadership team. The CAO will also work with the other JHHS sites providing Neurology and Neurosurgery services to right-size organizational capacity, optimize financial performance and provide high quality care. The CAO is responsible for the administrative staff in executing the department's clinical, academic and research activities.
The general scope of responsibilities includes strategic planning, financial management/analysis, budget development and execution, grants management, contract administration, compensation planning, personnel and management recruiting, utilization and productivity management, marketing, general operations, space management, management of Philanthropy teams of the Departments of Neurology and Neurosurgery at Johns Hopkins University and Hospital and external services in the JHM. Additionally, the CAO is responsible for the department's Professional Fee Billing Office "Production Unit."
He/she is responsible for the department's and staff's satisfactory compliance with the rules and regulations of The Johns Hopkins University School of Medicine and Clinical Practice Association. In addition, the CAO is responsible for assuring compliance with Johns Hopkins Hospital and Health Systems regulatory requirements. The position requires a firm understanding of national health care and research trends/impacts, policies and issues.
Reporting Relationship
The CAO has a matrix reporting relationship to both chairpersons of Neurology and Neurosurgery the CFO for SOM and the COO of JHH. The CAO is a key contact for external relationships, including industry and government affairs.
Duties and Responsibilities:
The CAO plays key leadership roles in the Neurology and Neurosurgery Department in the following areas:
- Strategic Programmatic Planning
- Financial Management
- Practice Management
- Clinical Aspect
- Neurosciences, Neurology and Neurosurgery Department Administration
Educational Qualifications & Experience
- A bachelor's degree in business, finance, accounting, or a related field is required.
- A master’s degree in MBA, MHA, MPH, or a related field is strongly preferred.
- Experience working within an Academic Medical center/large integrated delivery system with a focus on operations and performance improvement is preferred.
- A minimum of 4-5 years of experience as an administrator in an academic medical or surgical department is required; experience in neurosciences is preferred.
- Experience in strategic planning, growth strategies, and network and business development within healthcare is highly desirable.
- Exceptional leadership, mediation abilities, and multitasking skills are required.
- A strong commitment to customer service and excellence in healthcare is essential.
- Demonstrated success in relationship building is critical.
- An outstanding communicator and collaborator with the leadership presence to command respect and influence.
- A driver of change, capable of managing conflict with adaptability and agility.
- A person of the highest personal and professional ethics and character.