Catering Sales Coordinator - Brother John's BBQ, LLC

Catering Sales Coordinator

Will report directly to the Catering Sales Director

Major areas of responsibility:

Catering Support

• Assist Sales Managers in preparation of all BEO's, Floor plans and Reports
• Merge contracts, BEOs (Banquet Event Orders) and Room Diagrams; send to clients and ensure signatures and payments are received
• Confirm final counts and details with clients
• Ensure deposits are received
• Distribute BEOs and room diagrams amongst Management and Kitchen staff in timely manner
• Attend weekly BEO meetings to review final details for events up to 10 days out
• Handle all matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.
• Assist with delivering off-site catering orders; complete set-up and ensure all items are included prior to order departing restaurant

Restaurant Support

• Act as gatekeeper for restaurant to ensure all potential revenue generating business is captured and followed through on
• Lend support to hostess crew during lunch shifts and other peak periods
• Answer restaurant phone, direct phone calls and messages to ensure all potential catering leads, large parties and a la carte reservations are processed and communicated with Catering Sales Manager or appropriate Front of the House Manager
• Maintain inventory of office supplies, stationery, marketing materials and menus
• Communicate clearly and effectively with variety of guests and managers, by phone and by email
• Be willing to accept new responsibilities based on the needs of the restaurant

Qualifications and skills

• Proven Administrative support skills a plus, with an interest in sales
• Quickly learn new technologies and acquire new skills
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Strong interpersonal skills and the ability to build relationships with clients; Work successfully within a team environment
• Written and verbal communication skills
• Emotional maturity
• Professional appearance and attire required
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Forward looking thinker, who actively seeks opportunities and proposes solutions
• Proficient in Microsoft Office (Outlook, Word, Excel); ability to learn Seven Rooms, Social Tables and Triple Seat programs
• Proficiency in Adobe Acrobat and Social Media web platforms is a plus