Case Manager - Heartland Human Care Services

Title: Home Study and Post Release Services Regional Case Manager

Location: Houston, TX (remote with in-person home visits)

Shift: Monday to Friday 8:30am to 5:00pm

Summary:

Are you passionate about making a difference in the lives of children in need? Our SAFEty Initiatives programs are seeking dedicated individuals to join us as Home Study and Post-Release Case Managers. In this role, you'll play a crucial part in providing essential services for unaccompanied minors, ensuring their safety, well-being, and successful reunification.

• Make a meaningful impact on the lives of individuals seeking education and career pathways.
• Collaborate with a diverse and passionate team dedicated to the mission and vision of our organization.
• Enjoy a hybrid work arrangement, providing flexibility and work-life balance.
• Participate in professional development opportunities to enhance your skills and expertise.

Our Benefits:

•  Medical insurance. BCBS PPO, EPO, and HSA Plans
•  Dental insurance.
•  Vision insurance.
•  401(k) 3% Employer Contribution.
•  Paid maternity leave.
•  Paid paternity leave.
•  Commuter benefits.
•  Student loan assistance.
•  Tuition assistance.
•  Disability insurance
•  FSA Spending Account
•  Life Insurance
•  Employee Assistance Program
•  Special Vendor Discounted Offerings on Travel, Amusement Parks, etc

Essential Functions:

Duties/Responsibilities:

• Assesses and provides a recommendation for the purpose of reunifying children with their potential sponsors, including conducting interviews and background checks and documenting findings in a comprehensive report within timelines established by funding body.
• Completes home visits to meet with children and their sponsors post-release.
• Coordinates referrals and service planning in relevant areas.
• Works with children and their sponsors to encourage and ensure progress through their individual service plans.
• Continually assesses ongoing changes in behavior and general conditions that could impact the safety of a participant.
• Builds and maintains relationships with community services providers in relevant areas.
• Serves as point person for stakeholders in each family’s case, including legal providers.
• Participates in regular case management and staffing meetings.
• Maintains accurate records and consistently ensures the confidentiality of information relevant to children and their cases.
• Maintains records of post release services including measurable outcomes and justification for termination of services.
• Submits required reports and documentation in a timely manner.
• Provides crisis intervention when necessary, including involving Child Protective Services.
• Travels both locally and out of state for the purpose of conducting home visits depending on their assigned caseload.
• Other duties as assigned.

Education and Experience:

• Bachelor’s degree from an accredited instruction of higher learning required.
• Minimum one (1) year experience in family reunification, home assessment and report writing, family preservation and/or general child welfare required.

Certifications/Licenses:

• Valid and in good standing driver’s license (or the ability to obtain an IL driver’s license within 15 days of employment).

Knowledge/Skills/Abilities (K/S/A)

• Comforts working with people of varying socioeconomic backgrounds.
• Excellent communication skills with a strong ability to collaborate.
• Ability to handle confidential and sensitive information diplomatically.
• High degree of collaboration, emotional intelligence, and self-motivation.
• Proficiency in Microsoft Office and relevant software.
• Ability to work independently and remain self-motivated.
• Multi-language knowledge and/or ability.

Physical Demands:

• Regular talking or hearing.
• Frequent sitting.
• Occasional standing and walking.
• Ability to lift and/or move up to 20 pounds.
• Frequent reaching with hands and arms.

Work Environment:

• Occasional exposure to outside weather conditions.
• Moderate noise level in the work environment.
• Shared responsibility for cleaning and basic maintenance of facilities.
• Involvement in crisis prevention and behavioral management.

Equal Opportunity Employer Statement