Case Manager Bilingual - Heartland Human Care Services

Our Benefits:

• Medical insurance. BCBS PPO, EPO, and HSA Plans
• Dental insurance.
• Vision insurance.
• 401(k) 3% Employer Contribution.
• Paid maternity leave.
• Paid paternity leave.
• Commuter benefits.
• Student loan assistance.
• Tuition assistance.
• Disability insurance
• FSA Spending Account
• Life Insurance
• Employee Assistance Program
• Special Vendor Discounted Offerings on Travel, Amusement Parks, etc.

Duties & Responsibilities:

• Collects and assess family background information through interviews and document reviews.
• Refers family reunification cases to partner agencies, actively participating in researching and recommending options.
• Collaborates with stakeholders for unaccompanied children's services, developing best practices for family reunification.
• Manages relationships with family members, sponsors, and stakeholders, maintaining professional boundaries.
• Provides advanced advocacy, assessment, and case management services to individuals and families.
• Participates in programmatic needs such as staff meetings, supervision, and transportation.
• Completes necessary forms, case records, and reports accurately and promptly.
• Develops and maintains professional relationships with social service organizations and government agencies.

Qualifications:

• Bachelor’s degree in human services, psychology, social work, or a related field.
• Minimum of one year of related experience.
• Fluency in a second language.
• Current Driver's License with no prior suspension.

Knowledge/Skills/Abilities (K/S/A):

• Fluent in a second language.
• Effective communication skills.
• Comfortable working with diverse backgrounds.
• Ability to handle confidential information.
• Proficiency in Microsoft Office and related software.

Work Arrangement: This is an in-person role; remote work is not available.

Work Environment: Flexible scheduling and locations to meet the needs of participants and contractual obligations.

Physical Demands: A variety of physical demands are involved, with accommodation available for individuals with disabilities.

Equal Opportunity Employer Statement
Heartland Human Care Services makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.