Career Development Specialist - EDSI Solutions
Reading, PA 19604
About the Job
Overview:
Salary $43,000 year
Scope of Position
Provide case management and career counseling to customers. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.
Essential Functions
- Provide individualized assessment of work, family and personal development needs and opportunities
- Determine WIOA eligibility and accurately complete required documentation for
enrollment - Build professional one-on-one working relationships with customers to assist in
eliminating challenges that are hindrances to obtaining and retaining employment - Provide referrals to appropriate community service or social service agencies when needed
- Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency
- Oversee customer activities and assist with workshop schedules
- Create solutions to customer attendance problems
- Maintain organized database of customers and keep detailed documentation of all contacts. Maintain customer files as specified by contractor.
- Share information with appropriate staff and/or funding agencies
- Provide consistent and comprehensive case management follow-up and retention services, ensuring that post placement contacts are made as required by specific contract, accommodating customer work schedules
- Document all participant contacts and activities in case progress notes
- Assist in the preparation of project reports as needed
- Ensure that positive outcomes and goals are met as required by contract
- Work with the team on implementing processes that increase customer engagement
- Other opportunities as available
Education and Experience Requirements
- Career counseling experience
- Ability to prioritize tasks and document visits and contacts
- Demonstrated telephone, computer and written communication skills
- Ability to maintain flexibility as needs of contract or contractor required
- Associate's Degree or equivalent experience required
Knowledge of Microsoft Office programs
Source : EDSI Solutions