Care Coordinator - Riverbend Community Mental Health

Care Coordinator – Concord Doorway

Riverbend Community Mental Health, Inc., one of the largest providers of community-based behavioral health services in New Hampshire, is seeking a Care Coordinator to join the Concord Doorway program in working with clients with a Substance Use Disorder.

This position requires a person who is grounded in peer-assisted recovery. Because of their life experience with substance use and/or other additions, the Care Coordinator provides expertise that clinical training cannot replicate. The Care Coordinator reports to the Doorway Clinical Manager and is a fully integrated team member who provide psycho-education and recovery coaching. Care Coordinators also provide essential expertise and consutation to the entire team to promote a culture in which clients' points of view and preferences are recognized, understood, respected and integrated into support, treatment, rehabilitation, and community-based recovery-oriented systems of care.

Responsibilities:

• Provide support and engagement strategies to individuals who have presented to the Doorway in Concord.
• Provide early intervention to clients who have relapsed or whose recovery is at risk.
• Support the identification of community treatment availability and support the client to enter treatment.
• Provide follow-up calls to clients who have presented to the Doorway in Concord.
• Participate in client data gathering as required by the state of NH which includes GPRA interviews.
• Maintain contact with clients until they are successfully engaged with external providers with weekly calls to identify risks and needs for support.
• Provide outreach services to clients when they appear to have not engaged following their call or have disengaged from Doorway contact.
• Provide Care Coordination services to clients of the Doorway and participate as an integral part of the Doorway team.
• Support the distribution and training for Naloxone to individuals and organizations in Merrimack County and surrounding towns.

Requirements:

• High School diploma or equivalent is required.
• Lived experience with and knowledge of substance use treatment, recovery coaching and other related human services is required.
• Knowledge of the system of care for substance use and mental health treatment, as well as available resources in Merrimack County and surrounding areas preferred.
• Certification of CRSW preferred; willingness to pursue certification is required.
• Valid driver’s license, personal vehicle, and auto insurance or access to a reasonable alternative.
• Excellent communication, problem-solving, time management, and organizational skills is required.

About Riverbend

Riverbend Community Mental Health is a private, nonprofit organization providing specialized behavioral health services. Core services include 24/7 emergency mobile crisis services; counseling services for children, adults, and families; addiction recovery; community support, vocational services, and residential programs for adults and seniors. Evidence-based models of treatment guide all our work, and we strongly believe in the power of self-directed growth and recovery. Consider joining our vibrant staff community today! Let us showcase your talents in a place where you can truly see the value, purpose, and power that your work holds.

About working at Riverbend

This is a full-time position with a competitive pay rate and an outstanding benefits package including:

• Medical, vision, dental, life, and disability insurance
• 403(b) with company match
• Tax-free flexible spending accounts for daycare or medical expenses
• 4 weeks of earned time in first year, higher accrual after year 1
• 8 holidays per year
• Business casual attire
• Tuition discounts with participating area schools
• Tuition reimbursement program

You’ll be joining a team of focused, hard-working, creative people who are passionate about delivering high-quality behavioral health services, developing innovative responses to meet critical needs, and doing work that is both challenging and rewarding. Riverbend is an equal-opportunity employer and is committed to building a safe, inclusive working environment for people of all backgrounds.

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