Car Maintenance Technician at Channing House

ABOUT US

Channing House is a leading not-for-profit Life Care Community in Palo Alto, founded in 1960. We believe that older adults thrive in a vibrant setting that supports active, engaged and healthy living. We provide a sustainable, innovative community that promotes this lifestyle, while embracing respect and dignity for all who live and work here. Our team of 185 staff members, from Front-Line to Leadership, drive the mission of Channing House, providing services to the 265 highly engaged residents who call Channing House their home.

POSITION SUMMARY

The Facilities Technician performs maintenance and repairs of Channing House buildings and property. Together with the entire team at Channing House, your role contributes to promoting a healthy and vibrant home for our residents.

KEY RESPONSIBILITIES

This position will be responsible for, but not limited to the following essential duties and responsibilities:

General Responsibilities 100% of job duties

• Perform a variety of tasks including but not limited to electrical, plumbing, painting, carpentry, swimming pool maintenance, facilities and safety inspections.
• Perform a variety of semi-skilled tasks including the operation of power tools used in building improvements and maintenance of equipment.
• Adhere to schedule of routine maintenance for all equipment within the facility
• Maintain associated records through the work order system
• Oversee outside vendors and provide assistance when needed
• Work with Facilities Manager to keep shop well organized and inventoried
• Provide excellent customer service to residents
• Assist and supports all policies, goals and objectives of the Facilities Department
• Responds to emergency service calls and makes repairs or communicates to Facilities Manager to call out a repair vendor
• Assists with resident emergency situations that may require personal protective equipment for entry into an environment where contagious pathogens exist
• Inspects Channing House facilities and equipment to determine their proper utilization and maintenance
• Ensure adherence and compliance with safety laws and regulations and inspects tools and equipment for condition and proper use.
• Assists as a back-up driver during evenings and weekends in urgent situations, ensuring transportation needs are met promptly.

Upholding Company Standards:

Consistent commitment to:

• Establish and maintain effective team relationships with fellow staff; apply effective communication and listening skills
• Demonstrate professionalism in all interactions with all residents, colleagues, clients, vendors, and members of the public
• Provide a supportive and caring environment to meet the needs of residents as individuals and as members of a shared community
• Adhere to all company policies, procedures, safety, and compliance practices, and business ethics codes

JOB REQUIREMENTS / QUALIFICATIONS

To perform this job successfully, a person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Years of Related Professional Experience:

• 3-5 years of related work experience.

Educational/Position Requirements:

• High School diploma or GED
• Equivalent combination of education and experience accepted

Computer/Software/Technical Applications:

• Ability to use a computer
• Familiarity with Microsoft suite
• Knowledge of Work Order Systems and Inventory Systems

Languages:

• Ability to speak and comprehend English the primary language used in the workplace; ability to speak and/or comprehend other languages utilized by clients is a plus.

Required Licenses/ Certifications/ Background:

• Background in fire/life safety, HVAC, electrical, and plumbing systems desired.

Travel Required:

• N/A

Skills:

• Speaking Talking to others to convey information effectively.
• Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension Understanding written sentences and paragraphs in work related documents.
• Critical Thinking Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Writing Communicating effectively in writing as appropriate for the needs of the audience.
• Service Orientation Actively looking for ways to help people.
• Customer Service Manages difficult or emotional situations involving residents, resident families, and/or staff; responds promptly to needs of residents, resident families, and/or staff; responds to requests for service and assistance.
• Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
• Time Management Managing one's own time and the time of others.
• Professionalism Presents self in a highly professional manner to others and communicate with co-workers and other departments with professionalism and respect. Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, residents, and resident families.
• Quality Management Looks for ways to improve and promote quality.
• Safety and Security Observes and ensures staff compliance with safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
• Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
• Cultural Awareness - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Mathematics Using mathematics to solve problems. Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Project Management Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
• New Technologies Understand and implement new technologies to optimize time and reach objectives. Examples include recruitment management software, relationship management platforms, and collaborative or project management tools.
• Organizational Management of time and use physical and mental organization to strategically and methodically accomplish goals.

Abilities:

• Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression The ability to communicate information and ideas in speaking so others will understand.
• Written Expression The ability to communicate information and ideas in writing so others will understand.
• Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
• Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not always involve solving the problem, but it does involve recognizing there is a problem.
• Speech Clarity The ability to speak clearly so others can understand you.
• Learning Willingness to be open to learning and growing.
• Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Ethics Treats people with respect; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Positivity Ability to maintain a positive attitude.
• Presentability Maintains high standards for work areas and appearance. Upholds dress code requirements.
• Quality Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance.
• Attendance/Punctuality Consistently at work and on time.
• Dependability Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments.
• Judgment Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
• Innovation Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
• Initiative Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
• Adaptability Adapts to changes in the work environment.
• Detail Orientation Able to concentrate on the details of a project, assignment or task at hand. Often times, this means spotting errors or inconsistencies, such as grammatical mistakes, numerical issues, or the removal of unnecessary information.
• Multitasking the performance of more than one task at the same time and ability to prioritize task completion accordingly.
• Relaxed presence Remains calm under pressure and in stressful situations.

Reporting Relationships:

• Number of Direct Reports (if applicable): 0

Work Environment:

• Generally, in an indoor setting.
• Supervise activities and events outdoors. May be exposed to heat/cold during support of outside activities.
• The noise level in the work environment is usually moderate to loud.
• Position requires ability to work nights, weekends and some holidays.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to:

• Stand on your feet throughout work period. Significant walking or other means of mobility.
• Possess multi-limb and eye-hand coordination, use hands to finger, handle, or feel; reach with hands and arms.
• Able to reach, bend, stoop, push and/or pull, and frequently lift/move up to 50 pounds.
• Utilize specific vision abilities (close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus) for viewing work related processes and materials handling.

Channing House Diversity Statement:

Channing House is an equal opportunity employer. Channing House is committed to providing a work environment free of harassment, discrimination, retaliation, and disrespectful or other unprofessional conduct based on actual or perceived race (including traits historically associated with race, such as natural hair, hair texture, hair type, and protective hairstyles), color, age, religion, national origin, ancestry, citizenship, immigration status, sex (including pregnancy, childbirth, and related medical conditions), gender, gender identity, gender expression, sexual orientation, reproductive health decision making, disability (including sensory disability and use of a service animal by a person with a disability), HIV/AIDS and Hepatitis C status, a legally protected medical condition, genetic information or data credit history, genetic information, status as a victim or domestic or sexual violence (including harassment, sexual assault, or stalking), expunged juvenile record, arrest or conviction records (except as legally required), use or non-use of lawful products off of Company premises during non-working hours, performance of duty in a uniformed service military or veteran status, or any other basis protected by local, state and/or federal law. Channing House also prohibits discrimination, harassment, disrespectful, or unprofessional conduct based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.

Compensation details: 28.17-38.08 Hourly Wage

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