Call Center Supervisor - USA Clinics Group

Job Title: Sales Supervisor

Responsibilities:

• Drive sales results within the Registering and Scheduling call center.
• Manage and lead a team to achieve performance targets.
• Oversee processes and scripts to enhance efficiency and effectiveness.
• Provide effective coaching and training to team members.
• Analyze performance metrics and implement improvement strategies.
• Foster a positive team environment to boost morale and productivity.

Qualifications:

• Proven experience in sales management or supervision.
• Strong leadership and communication skills.
• Ability to analyze data and drive results.
• Experience in call center operations is a plus.
• Proficient in CRM software and Microsoft Office.