CWS Team Leader Intake / 61069814 - State of South Carolina
Orangeburg County, SC
About the Job
Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!
Special Notice: Currently remote position. If remote status changes applicant will be required to report to Orangeburg County DSS office.
Job Duties:
Special Notice: Currently remote position. If remote status changes applicant will be required to report to Orangeburg County DSS office.
Job Duties:
- The CWS Team Leader Intake functions as a front-line supervisor to provide supervision, consultation, and support to dedicated Intake Case Managers on 1st shift. Looks for ways to enhance the process and help guide case managers in making critical decisions for children and families, as well as vulnerable adults, first and foremost to ensure their safety, and to receive the most appropriate level of intervention offered by the agency.
- Supervise intake staff and make intake decisions in accordance with DSS Policy, Agency Mission and GPS Practice Model.
- Provide coaching to intake staff.
- Serve as liaison with county office staff, prevention services team, law enforcement, schools and mandated reporters.
- Ensure hub staff coverage during work hours and provide back up through utilization of call management system and answering calls as needed.
- Identify individualized skill-building and training needs.
- Evaluate performance of intake staff and approve personnel actions. Completes performance and practice evaluations on direct reports biannually and upon request for level ascension. Timely submits evaluations for level ascension to the approver.
- Provide holiday coverage and on call duties as assigned.
- Perform Red Cross shelter duty or other emergency shelter duty/services as directed.
Job Type: FTE - Full-Time
Location: Orangeburg County, South Carolina
Agency: Department of Social Services
Source : State of South Carolina