CSR (Teller) South Hattiesburg - Citizens National Bank of Meridian
Hattiesburg, MS
About the Job
This is a Job Description for a CSR (Teller) in South Hattiesburg, Mississippi
Summary: The Customer Service Representative I (CSR) is responsible for providing exceptional customer service, including sales and service functions, and making qualified referrals in a fast paced, process driven team environment. The CSR I establishes relationships with customers and provides services that help customers achieve their financial dreams.
Duties and Responsibilities: Accurately processes transactions including deposits, night drop deposits, withdrawals, transfers, loan payments, official checks, money orders and credit card advances. Adheres to the bank's Vision, Core Competencies and Moments of Truth while listening for referral opportunities and referring customers to the appropriate areas of the bank. Safeguards the bank's assets by efficiently operating a cash drawer while following the bank's policies and procedures and adhering to the Bank Operations Manual. Assists with any other duties assigned which may include maintaining the vault or ATM, and preparing daily reports. Continued education of regulations, policies, procedures and product knowledge.
Work Environment: This job operates in a professional retail branch. This role routinely uses standard office equipment such as computers, phones, photocopiers, teller validators and scanners.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Frequent repetitive movements of the hands and fingers are required. This position requires manual dexterity including the ability to lift files, open filing cabinets, and lift coins or currency up to 40 pounds. This position requires maneuvering around the branch, bending, and stooping as necessary. Specific vision abilities required include close vision and ability to adjust focus.
Requirements and Qualifications[]{#_Hlk142289191}[]{#_Hlk142304825}: High School graduate or GED. Working knowledge of computer software. High energy with strong interpersonal, oral and written communication skills. Works well in a team environment.
Preferred Education and Experience: Customer service, cash handling or sales experience.
Equal Opportunity/Affirmative Action Employer
Summary: The Customer Service Representative I (CSR) is responsible for providing exceptional customer service, including sales and service functions, and making qualified referrals in a fast paced, process driven team environment. The CSR I establishes relationships with customers and provides services that help customers achieve their financial dreams.
Duties and Responsibilities: Accurately processes transactions including deposits, night drop deposits, withdrawals, transfers, loan payments, official checks, money orders and credit card advances. Adheres to the bank's Vision, Core Competencies and Moments of Truth while listening for referral opportunities and referring customers to the appropriate areas of the bank. Safeguards the bank's assets by efficiently operating a cash drawer while following the bank's policies and procedures and adhering to the Bank Operations Manual. Assists with any other duties assigned which may include maintaining the vault or ATM, and preparing daily reports. Continued education of regulations, policies, procedures and product knowledge.
Work Environment: This job operates in a professional retail branch. This role routinely uses standard office equipment such as computers, phones, photocopiers, teller validators and scanners.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Frequent repetitive movements of the hands and fingers are required. This position requires manual dexterity including the ability to lift files, open filing cabinets, and lift coins or currency up to 40 pounds. This position requires maneuvering around the branch, bending, and stooping as necessary. Specific vision abilities required include close vision and ability to adjust focus.
Requirements and Qualifications[]{#_Hlk142289191}[]{#_Hlk142304825}: High School graduate or GED. Working knowledge of computer software. High energy with strong interpersonal, oral and written communication skills. Works well in a team environment.
Preferred Education and Experience: Customer service, cash handling or sales experience.
Equal Opportunity/Affirmative Action Employer
Source : Citizens National Bank of Meridian