CLINICAL NURSE COORD - MED SURG OS6 - Sinai Chicago

Job Description - Clinical Nurse Coordinator

About Us: At Sinai Chicago, we take health care personally. Excellence in health care is about more than just medicine, technology, tests and treatments, it is about really caring for people with dignity and respect. That’s what we do. We are dedicated to providing the best care to meet the needs of people, for our community, for our patients and for you. Position Purpose: The Clinical Nurse Coordinator role on the Inpatient Nursing Units is a critical position designed to assist the Nurse Manager/Director in providing administrative and critical leadership; presents self as a dedicated healthcare professional, patient advocate, mentor, clinical resource, and leader

.The Clinical Nurse Coordinator role is essential in improving the patient experience on the units as well as elevating quality of care delivery and patient safety. Under the direction of the Nurse Manager/Director, assists with orientation and training for new employees, ensures compliance with all regulatory agencies by enforcing policy and procedures, and improves patient throughput. In the absence or at the direction of the Nurse Manager/Director, the Clinical Nurse Coordinator will maintain the operational and clinical aspects of the unit. Responsibilities include, but are not limited to staff management and development, appropriate staffing, patient flow/throughput, quality, patient safety, and patient experience. The Clinical Nurse Coordinator is expected to communicate and collaborate with patients, families, physicians, and all other healthcare professionals to meet optimum outcomes. The Clinical Nurse Coordinator works as needed providing direct line care to patients and enters into staffing as needed. This role is staffed for both day and night shifts and is required to provide leadership outside of regular business hours. This position also works rotating weekends and holidays. This position reports to nurse manager/director and provides supervision to unit staff. Key Job Activities: • Collaborates with and assists Director with the planning, promotion, and management of operations/services to ensure quality, efficiency, and cost effectiveness.

• Participates in the development of API 6-week schedule for staffing requirements and enforces appropriate utilization of resources in accordance with established policies, patient acuity, and census. Reports staffing variances to Nurse Manager. Reviews the Q4 staffing tool and works with leadership to use resources in a fiscally responsible way. • Assists and is accountable for the implementation of measures to improve quality of care and monitors patient satisfaction, completes unit based weekly Nurse Leader Rounding (NLR) and audits; purposeful hourly rounding and Bedside Shift Report (BS), multidisciplinary rounds, bed meetings, completion of mandatory education and training for all unit staff. • Cooperates with Case Managers and Social Workers with relation to appropriateness of care. Participates in multidisciplinary rounds. sinaichicago.org • Maintains a professional demeanor; serves as a clinical leader who leads by example and is a resource and mentor for staff. • Promotes positive customer relations for the effective and efficient daily operation of the unit, including customer service recovery. • Identifies potential and actual problems in the delivery of patient care, solves problems, and provides solution-based suggestions for implementation and communicates observations to the director. • Participates in the interviewing process for the selection of staff members. • Participates and recommends cost containment efforts including evaluation of PAR levels every six months with purchasing, agency/SSP usage, Q4 hour shift tool, bed meetings, and partners with key departments including EVS, case management, etc. • Assures responsibilities for unit operations in the absence of the unit director and HAs. • Utilizes the continuous quality improvement process to assess outcomes and contribute to the design of improved processes. Makes recommendations for patient care to achieve quality and superior service.

• Participates in and leads two CQI projects, participates in HAPI surveillance days (four per year), and engages staff for participation. • Responsible for quality monitoring and documentation auditing as indicated by patient population; narcotic units - mandatory at shift change, hand hygiene audits, Braden scoring and medication safety audits, DVT/PE prophylaxis bundle audits, VAP bundle audits, and certification audits (BLS, LMS system requirements, etc.). • Reports Risk Management issues to Nursing Manager/Director and Risk Management (Midas) in a timely manner. • Promotes and supports an environment that is conducive to staff growth and development, job satisfaction and autonomy. • Practices positive coaching/mentoring skills to foster staff growth and development. • Facilitates staff involvement in retention and recognition strategies including staff meetings, stop light report, and team building. • Participates in the implementation of programs and practices designed to improve morale, employee attitudes, working conditions and communication between all employees. • Promotes participation in educational opportunities; leads data collection/tracking for education/inservices of assigned staff. • Fosters ongoing professional development of staff by assisting with evaluations, monitoring LMS participation, and leads education on unit. • Promotes an atmosphere of mutual respect between all disciplines. • Assists managers with addressing work and minor performance variances and remediation. • Maintains confidentiality in matters relating to staff issues. • Assists the Nurse Manager/director with clinical management and administrative coordination of the nursing unit.

• Assumes charge nurse responsibilities as well as provides direct patient care as needed including but not limited to admissions, discharges, transfers, medicine administration and other patient care needs including a patient assignment. • Makes hourly rounds on unit to assess status on patients and caregivers and identify needs – documented as directed per policy. • Facilitates multidisciplinary patient conferences. • Serves as a liaison to patients and families to assist with problem-solving and care coordination

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