CHEFS TABLE MGR at Boyd Gaming
Cincinnati, OH 45230
About the Job
What would I be doing?:
ESSENTIAL FUNCTIONS
(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)
Deliver internal and external guest service the Boyd Gaming Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team members needs and questions.
Staff, schedule, evaluate, train, develop and monitor team members.
Recommend wage increases, promotions, demotions, discipline and other employment actions for team members.
Hire, train, motivate, evaluate and supervise staff in order to ensure that team members receive adequate guidance and resources to accomplish established objectives; provide schedules to ensure appropriate staffing levels.
Responsible for staff morale through quality supervision and training; train all assigned outlet personnel to ensure guest service standards are met.
Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; adjust daily schedule according to business levels.
Establish and maintain training and development procedures to ensure superior guest service standards are met.
Open and close work area at scheduled times, ensuring full preparation for operation/function; ensure cleanliness and security of company assets.
Work with Chef and kitchen staff to ensure proper food preparation and timing, and that all last-minute changes are taken care of in order to ensure highest levels of customer satisfaction.
Monitor staff, directing necessary action to ensure the proper setup, schedule and delivery of service.
Recommend wage increases, promotions, demotions, discipline and other employment actions for subordinate personnel.
Responsibilities:
(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)
Deliver internal and external guest service the Boyd Gaming Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team members needs and questions.
Staff, schedule, evaluate, train, develop and monitor team members.
Recommend wage increases, promotions, demotions, discipline and other employment actions for team members.
Hire, train, motivate, evaluate and supervise staff in order to ensure that team members receive adequate guidance and resources to accomplish established objectives; provide schedules to ensure appropriate staffing levels.
Responsible for staff morale through quality supervision and training; train all assigned outlet personnel to ensure guest service standards are met.
Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; adjust daily schedule according to business levels.
Establish and maintain training and development procedures to ensure superior guest service standards are met.
Open and close work area at scheduled times, ensuring full preparation for operation/function; ensure cleanliness and security of company assets.
Work with Chef and kitchen staff to ensure proper food preparation and timing, and that all last-minute changes are taken care of in order to ensure highest levels of customer satisfaction.
Monitor staff, directing necessary action to ensure the proper setup, schedule and delivery of service.
Recommend wage increases, promotions, demotions, discipline and other employment actions for subordinate personnel.
What are we looking for?:
JOB QUALIFICATIONS
Ability to obtain and maintain valid gaming license
Excellent guest relations skills
Knowledge of wines and alcoholic beverages
Demonstrated knowledge of table-side service
Ability to maintain bar operations
Working knowledge of all types of banquet room setups
This position operates in a working environment that is subject to varying levels of crowds, noise and smoke, the severity of which depends upon customer volume.
Ability to communicate effectively with guests, outside contacts and team members
Ability to observe and direct actions of subordinates
Ability to effectively and efficiently move around banquet and meeting rooms
Ability to lift and move, with or without assistance, large banquet tables, other necessary items, and/or equipment
Ability to review and comprehend all necessary documentation and programs
Demonstrated management experience in a high volume restaurant
What would it be like to work at this property?:
The truly unique entertainment complex, Belterra Park Gaming, features an expansive facility on 122 acres just minutes east of downtown Cincinnati. The facility features six food & beverage outlets, 1,500 Video Lottery Terminals (VLTs), and maintains the only turf track in Ohio. Best of all, guests can expect the same high level of service at Belterra Park as they receive at Belterra Casino Resort.
Belterra Park Gaming is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation.
Belterra Park Gaming
6301 Kellogg Rd
Cincinnati, OH 45230
What would it be like to be a Boyd Gaming Team Member?:
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Corporate Mission We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants. Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities. Company Vision From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way. Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives. We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.