Busser - Hilton Tucson El Conquistador - Hilton

Scope:

Assists servers and bartenders in providing fast and courteous service of food and beverage to outlet guests by clearing tables and performing miscellaneous tasks.

Primary Responsibilities:

Ø  Clears, cleans and sets tables according to established service standards.

Ø  Delivers water to table promptly after guests are seated, may assist the server in refilling glasses when necessary.  Except serving alcohol, unless busperson is TABC certified.

Ø  Cleans and/or wipes down floor, tables, chairs, walls, windows, and service area of outlet.

Ø  Separates dirty china, glassware and silver; and delivers to kitchen for cleaning.

Ø  Performs side work assignments such as make coffee, fold napkins, etc.  Stocks service station with napkins, placemats, ashtrays, etc.

Ø  May perform room service duties when requested.

Ø  Responds quickly to guest requests in a friendly manner.  Follows up to ensure guest satisfaction.

Ø  Provides a professional image at all times through appearance and dress.

Ø  Follows company policies and procedures.