Business Process Analyst - Invictus International Consulting, LLC
VA, VA
About the Job
Title: Business Process Analyst
Location: College Park, MD
Clearance: TS/SCI with CI Poly
Responsibilities:
- Analyze existing business processes within the government agency to identify inefficiencies, redundancies, and areas for improvement
- Collaborate with stakeholders to gather requirements and elicit feedback
- Develop and maintain a comprehensive process library, documenting workflows, procedures, and guidelines
- Identify opportunities for process automation and implement technical solutions to streamline workflows
- Benchmark processes against industry standards to understand duration and effectiveness
- Establish metrics and key performance indicators (KPIs) to measure the efficiency and effectiveness of processes
- Collect and collate data related to processes into usable datasets for analysis
- Utilize data visualization tools such as Tableau to create dashboards for executive decision support purposes
- Provide training and support to staff members on newly implemented processes and tools
- Stay informed about industry best practices and emerging trends in business process management
Requirements:
- Bachelor's degree in a relevant field such as business administration, communications, survey design, or equivalent experience
- Proven experience in requirements gathering and elicitation, preferably within a government or large organizational setting
- Demonstrated experience in implementing new organizational processes and evaluating processes for efficiency and effectiveness
- Proficiency in data analysis and visualization tools, with advanced skills in Tableau preferred
- Strong analytical and problem-solving skills, with the ability to translate complex concepts into actionable insights
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels
- The ability to obtain and maintain a TS/SCI clearance with a CI polygraph`
Source : Invictus International Consulting, LLC