Business Operations Rotational Internship - BASYS Processing

Basys provides direct credit and debit card processing solutions for businesses across the country. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart.

We are now accepting applications for the 2025 Paid Summer Internship Program!

As a Business Operations Rotational Intern you will work within the department and contribute to key deliverables within each team. You will also get to participate in a wide variety of corporate events. They include:

• Lunch & Learns
• Round Table Conversations with Executives
• Social events with other interns
• 1:1 mentoring
• Networking Events with Senior Leaders

Interns at Basys will receive a well-rounded experience that demonstrates the inner workings of a payment processing company, while working alongside leaders throughout the organization to provide innovative solutions that help us help our community!

Internship Dates: May 27, 2025 - August 1, 2025

General Responsibilities:

• Operations Insight: Shadow Operations Managers, Directors, and VPs to understand daily workflows, decision-making processes, and team dynamics within Customer Experience and Implementation.
• Business Intelligence Projects: Utilize Power BI to analyze data and generate actionable insights that help improve operational efficiency, customer satisfaction, and revenue opportunities.
• Revenue Generation Initiatives: Work on creative strategies to generate revenue, reduce costs, and streamline processes in partnership with Customer Experience and Implementation teams.
• Process Improvement: Identify pain points within current workflows and propose practical solutions to enhance service quality and operational efficiency.
• Leadership Exposure: Attend leadership meetings, contribute ideas, and gain exposure to strategic planning, resource management, and performance evaluation.
• Collaboration: Work closely with cross-functional teams to understand how different departments (e.g., sales, finance, IT) interact with Operations and impact customer experience.

Requirements:

• Currently pursuing a degree in Leadership, Management, Data Analytics, Business Management, Operations Management or a related field.
• Minimum GPA of 3.0
• Ability to work a minimum of 32 hours per week for the duration of the internship
• Strong written and oral communication skills
• Team player
• Curiosity and a self-starter