Business Manager - Percipia

Position Title | Business Manager 

Department Unit | Business/Administrative 

Key Responsibilities:

The Business Manager (BM) oversees all business operations, encompassing human resources, financial support, and marketing assistance. They ensure seamless execution of various tasks, including hiring new employees, processing accounts receivable and payable, and managing office communications. Additionally, the BM provides discreet and confidential support to the c-suite team, addressing HR-related inquiries, implementing new policies, managing business operations, and overseeing employee benefits. They possess the ability to work independently and represent the company at various tradeshows, while also collaborating with the Marketing and Graphic Design team. Furthermore, the BM will lead all office-related corporate events. 

Job Function: 

• Collect, process and manage paperwork for new hires, terminations, and counsel reports
• Act as the company HR Business Representative
• Create SOPs for business operations and distribute as necessary
• Assess the market, competition, and our position in the marketplace
• Develop, build out, and execute lead management strategies with traditional and non-traditional tactics, including lead nurturing drips, lifecycle management
• Assist in implement and launch targeted campaigns across the funnel, with the goal of improving conversion rate from lead to customer
• Follow relevant marketing & lead nurturing trends and integrate best practices
• Assist with copy editing, and work with Marketing Manager and Creative team to develop on and offline campaigns each month
• Execute on tasks to optimize live campaigns
• Manage creative briefs and workflow for new marketing content and collateral
• Ensure campaign materials are delivered on time and within agreed strategy and plan
• Assist with SEO and other Marketing projects as needed, including reviewing copy and graphics for campaigns
• Assist with CRM and Accounting software management 
• Assist with payroll and business-related budgets and reports
• Prepare, distribute, and collect client and partner agreements
• Generate and distribute office announcements: employee of the quarter, holidays, birthdays, anniversaries
• Plan and execute company events, outings, and tradeshow setup
• Assist with project management
• Provide project and/or task assistance to CEO and COO 

Requirements:

• University or college degree in Business or Business Marketing (preferred) 
• Strong problem identification and objection resolution skills 
• Able to build and maintain office moral 
• Exceptional verbal communication and presentation skills 
• Excellent listening skills 
• Strong written communication skills 
• Self-motivated, with high energy and an engaging level of enthusiasm 
• Ability to travel and attend sales events or exhibits 
• Ability to work individually and as a part of a team 
• High level of integrity and ethical leadership abilities 
• Experience with customer relationship management (CRM) software
• Proficient in MS Office Suite, Google Workplace, Adobe Acrobat Pro, and Intuit QuickBooks 
• Valid driver’s license 
• Able to lift 30-50 lbs 

Work Conditions: 

• Location – Chicago
• Some Travel required 
• Ability to create, attend and conduct presentations 
• Proficient with computers and technology devices 
• Overtime as required