Business Development Account Manager - Direct Lending at Wilmington Savings Fund Society

Job Description

This position will help grow the Direct Lending channel for NewLane Finance by targeting existing NewLane end users (and applicants) and offering additional equipment financing solutions to them to expand their relationship with NewLane.  The position will (i) work closely with the Marketing team to help design the end-user marketing campaigns, (ii) be responsible for making outbound calls to the end-users who were targeted in the marketing campaigns, (iii) be responsible for all inbound calls that come from end-users who wish to pursue additional financing from NewLane, (iv) work closely with the credit team and FC’s to submit all applications received promptly and immediately convey all decisions directly to the end-user, (v) work with the end-user, the end user’s vendor, and NewLane’s FCs to assure that the documentation and closing process is done quickly and effectively, and (vi) provide ongoing support and exceptional customer service experience to the end-users.

Essential functions:

• The position requires significant phone contact (outbound and inbound) with existing and future NewLane end-users and applicants. When there are no inbound calls, the person in the role will be making outbound calls to follow up with end-users on the marketing campaigns.
• Must thoroughly understand and confidently articulate to end users the benefits of leasing their equipment from NewLane. This requires a strong understanding of leasing and NewLane’s product offerings and competitive differentiators.
• Must have strong phone skills (i.e., friendly, confident, speak, trustworthy, responsive)
• Must have strong email skills (writing clear, accurate, and effective emails to end users as needed)
• Must have strong organizational skills
• Must understand the NewLane underwriting and closing processes to make sure they can effectively handle many end-user transactions at different stages in the process.
• Must proactively interact with Credit department colleagues (analysts and FCs) on new origination volume
• Will interact daily with the Marketing team to provide feedback on the campaigns and the end-users responding.
• Must interact with Sales Managers to transfer any new “Vendor” leads we obtain from the new transaction with the end-user. 
• Develop and maintain accurate data in the client database
• Prepare credit package (financial support and other documentation as needed) for all contracts.
• Achieve daily and monthly sales volume and account management quotas.

 Requirements:

• Existing telephonic sales experience required; comfortable making numerous outbound calls, and adept at handling large volumes of inbound calls
• End-User Driven Leasing & Lending Experience a plus
• Undergraduate Business Degree Preferred
• Excellent phone skills are required.
• Energetic, self-driven, results-oriented with a clear focus on high-quality service and profitability
• Experience working within a corporate environment desired
• Strong organizational and time management skills
• Self-disciplined and results-driven
• Excellent interpersonal skills
• Excellent communication, telephone, email, and negotiating skills
• Strong ability to quickly learn and retain financial product information
• Desire to learn basic credit principles to better pre-screen applicants
• Detailed and team-oriented
• Ability to work collaboratively with other departments 
• Enjoys being on the ground floor of a new opportunity
• Outgoing personality

The successful candidate will receive competitive compensation, excellent benefits including Health, Dental, Vision, 401k) with match, flexible spending, Life Insurance, Short Term, and Long-Term Disability Insurance, generous PTO, and much more…

NewLane Finance is shaping the future of business finance, and we're looking for talented, committed individuals to join our company as we continue to grow our team. We work hard to find the best people, invest in their professional development, and encourage "thinking outside the box" Ultimately, it is our people who will create our success…by helping our customers grow and succeed.

NewLane Finance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

NewLane Finance will not be able to provide Relocation or Sponsorship.

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at

WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.