Business Continuity Planning Senior Manager - HCA Healthcare

Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Business Continuity Planning Senior Manager today with Parallon.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
  

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a Business Continuity Planning Senior Manager. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today! This role is onsite and requires relocation to Nashville, TN. 

Job Summary and Qualifications

The Parallon Business Continuity Planning Senior Manager will work under the direction of a Parallon BCP leaders or higher position and assist project management staff with the planning, execution, and ongoing improvement of Parallon Business Continuity Planning (BCP) program. Typical duties include work plan and project delivery assistance, coordinating assigned project activities, collaborating with project team members, utilizing standard project controls and standards to help ensure projects successfully meet their stated objectives, and support of the monitoring of progress toward project delivery achievement. The Parallon Business Continuity Planning Senior Manager is responsible for BCP program activities to help prepare Parallon to successfully protect patients, employees, communities, and assets in the face of emergencies by providing management with tools and guidance necessary for risk assessment, contingency planning and disaster recovery, using technology to standardize and improve efficiency, monitoring and management reporting in support of our Parallon BCP program.

What you will do in this role:

• Oversees the development, implementation, testing, education, and maintenance of the Parallon Business Continuity Program (BCP) by performing various BCP roles representing Parallon within the larger HCA Healthcare Enterprise BCP and Emergency Operations programs.
• Works within the framework of the HCA Healthcare and Parallon Business Continuity program processes, protocols, and documentation, utilizing standards tools and processes.
• Serves as a subject matter expert for business continuity planning by demonstrating strong knowledge of the following: o Business risk evaluation and controls, particularly the risks as related to Parallon’s operations and related business continuity planning
•       Business impact analysis
•       Business continuity strategy development
•       Emergency response and operations

• Satisfactorily complete assigned business continuity, emergency operations management, and other applicable skills training as necessary.
• Identifies and implements performance and process improvement opportunities including but not limited to business continuity management processes and controls, business operations area improvement opportunities, and communications improvement opportunities.
• Staying informed on HCA Healthcare and Parallon company-wide initiatives and effectively evaluating the impact of those initiatives on Parallon’s business continuity program.
• Serving as the subject matter expert and administrator within Parallon for BCP technologies, including AssuranceCM, CodeReady, HCA Alerts, StormGeo, Dataminr, and other Parallon BCP supporting technologies, as it relates to support of Parallon BCP operations. This technology system knowledge and support may include the following: o Understanding system capabilities and ensuring the systems are used correctly as effectively as possible
• Overseeing security access and ensuring appropriate access is set-up for all applicable Parallon users.
• Overseeing system reporting and understanding the capabilities and limitations.
• Overseeing, developing, and implementing system efficiencies.
• Overseeing and resolving technical issues reported by Parallon BCP user groups.
• Managing relationships with HCA Healthcare emergency operations and BCP leaders, as well as vendor representatives, and following up product enhancement requests as necessary.
• Facilitating the development of Parallon BCP program standards and ensuring all Parallon-related business continuity plans are documented and meet those standards.
• Overseeing, coordinating, and assisting lines of business with the development, publication and maintenance of business continuity plans in AssuranceCM. Includes interacting with Parallon leadership and functional leads regarding business continuity plans, and following up with plan owners regarding outdated plans or other anomalies noted in plans as applicable.
• Working with Parallon leadership and functional leads across Parallon to promote business continuity planning and emergency preparedness to ensure a high level of awareness regarding business continuity risks and planning, as well as appropriate preparedness of personnel during an event or a disaster.
• Planning, facilitation, documentation and supporting Parallon functional areas and operating centers regarding the development and execution of emergency preparedness and business continuity planning exercises (e.g. annual table-top exercises).
• Overseeing updates to various Parallon BCP-related sites, instant messaging, and distribution lists, including SharePoint, Webex, and other company-intranet sites as necessary.
• Responsible for communicating, documenting and tracking actionable post-BCP incident lessons learned (via Hot wash / After Action Reviews), and tracking actionable items to completion.
• Continually developing subject matter and technical knowledge in emergency preparedness and business continuity planning.
• Provided Parallon BCP incident support when the HCA Healthcare Enterprise Emergency Operations Center (EEOC) is activated, and provides assistance to help ensure the center is staffed (in person or virtually) the duration of a significant business disruption and/or disaster.
• Staying informed on general business and economic developments, and effectively evaluating the impact of those developments on Parallon’s business continuity program.
• Staying informed on regulatory changes, monitoring the business continuity program as it relates to audit and regulatory compliance to help identify any potential gaps.
• Assists Parallon and BCP leaders with other projects as requested. 

What qualifications you will need:

• BS or BA degree preferred; Accounting, Business, Finance, or Healthcare Administration degrees a plus.
• Certified Business Continuity Professional (CBCP) or Master Business Continuity Professional (MBCP) a plus.
• Experience in healthcare, healthcare or general management or finance is preferred.
• 7+ years’ experience and training in emergency operations, business continuity planning, risk management and disaster recovery assessment and planning or other relevant experience preferred.
• 3 years of management experience preferred.
• College graduate required.
• Ability to travel up to 15%. 

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Business Continuity Planning Senior Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.