Branch Manager at CareerBuilder Premium Subscription
Indianapolis, IN 46241
About the Job
POSITION SUMMARY
As a Branch Manager at Jetz, you will ensure your office delivers exceptional, top-tier laundry service, support, and response, positioning us as a leader in our industry. You will foster a work environment where all employees are fully engaged, well-trained, and valued for their contributions, driving the company’s growth and success.
You will be accountable for the overall performance of your branch office, demonstrating integrity, respect, meticulous attention to detail, compliance, and a professional demeanor. You will lead by example, showing enthusiasm, approachability, accountability, and coachability.
CORE RESPONSIBILITIES
- Recruit, select, orient, and train employees, ensuring a motivated and competent staff.
- Maintain a safe, secure, and legally compliant work environment.
- Develop career pathing and personal growth opportunities for employees.
- Clearly communicate job expectations to achieve staff results.
- Conduct wellness and quality control checks regularly.
- Plan, monitor, and appraise job performance, providing feedback and coaching.
- Develop and enforce systems, policies, procedures, and productivity standards.
- Communicate company values, strategies, and objectives effectively.
- Offer educational opportunities and support for staff development.
- Build and maintain a positive company image through collaboration with customers and employees, adhering to ethical business practices.
- Set and achieve strategic goals by gathering and analyzing business, financial, service, and operational data, identifying trends, and taking appropriate actions.
- Manage financial objectives, including forecasting, budgeting, and variance analysis, and take corrective actions as needed.
- Stay current with industry knowledge by attending workshops, reading professional publications, networking, and participating in professional associations.
- Foster a team-oriented culture, promoting inclusivity and avoiding divisive attitudes.
- Administer company policies and procedures supportively and constructively.
BASIC QUALIFICATIONS
- Strong performance management, project management, and time management skills.
- Proficiency in coaching, public speaking, and written communication.
- Effective decision-making and analytical skills.
- Experience in staffing, supervision, and quality management.
- Results-driven, with a focus on developing standards and fostering teamwork.
- Ability to handle pressure and stay self-motivated.
- High integrity, trustworthiness, and computer literacy.
- Strong organizational skills and a clean driving record.
- Drug-free and clean criminal background.
- Ability to give and receive constructive feedback.
PREFERRED QUALIFICATIONS
- High School Diploma or equivalent.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Demonstrated leadership and organizational skills.
- Proven ability to manage staff effectively.
- Excellent communication skills.
PHYSICAL DEMANDS:
- Ability to lift boxes weighing 35-50 pounds.
- Ability to sit and stand for extended periods, with frequent bending, twisting, and squatting.
Equal Opportunity Employer: Jetz Service Company is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, or veteran status.