Branch Administrator - Dreamstyle Remodeling

Dreamstyle Remodeling is a premier provider of home remodeling services, with an impressive history spanning nearly four decades. We are seeking an experienced and dedicated Branch Administrator

Responsibilities

• Oversee all administrative activities to ensure efficient branch operations
• Ensure that every job meets the scope of work criteria the company has established, and work with local team to resolve any deficiencies, inaccuracies, or other issues before the job is processed
• Participate in daily backlog reviews with team to validate each job status
• Maintain open communication with operations and sales teams on their daily progress
• Review each project as sold to determine administrative requirements, i.e. HOA, permit, etc
• Assist with administrative aspects of the installation schedule, including communication with installers & subcontractors, updating project status in company CRM, finalizing installer compensation submittals, etc
• Overseeing and facilitating effective communication within the branch and with corporate services/other branches
• Act as the point of contact for employee inquiries and provide guidance on company policies and procedures; ensure inquiries are appropriately resolved by local leadership and/or corporate services
• Supervise non-managerial administrative staff
• Serve as main Point of Contact at branch for customers for all matters; promptly manage escalated customer concerns and follow-up with customers to ensure satisfaction with their experience.

Qualifications

• 3+ years of administrative experience, including tasks such as reviewing, auditing, and funding
• Familiarity with the home improvement industry
• Salesforce experience is a plus
• Tech-savvy and adaptable

What We Ofer

• $28-$32/ HR
• Medical, dental, vision insurance
• Paid vacations & PTO
• Opportunities for growth and advancement
• 401(k) plan

Schedule

• Full-time
• Monday- Friday
• 8:00am - 5:00pm