Bond Manager III - Core Contract - Liberty Mutual

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Liberty Mutual Surety™ has an excellent opportunity for a Bond Manager with our Core Contract team in our Orange, CA office. In this role, you will be responsible for managing a team servicing the surety needs of customers within an assigned territory for our medium to large sized contractor book of business and generating consistent PTOI earnings. This includes preparing the budget and business plans, marketing, underwriting, training, and monitoring regional business portfolio, and coordinating management and administrative functions within the regional territory. You are also accountable for meeting new business target, premium & expense budgets and PTOI target goals as assigned.

Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the world’s largest globally Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service.  Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 18 countries.

Responsibilities:

• Manage assigned staff and expenses to meet business and career objectives as well as the contract product line development, generating consistent PTOI and growth with profit being the primary objective. Prepare the budget and business plans, expense management, reporting, etc. as appropriate, and coordinates and monitors the implementation of the annual business plans of each of the offices or multi-state territory within area of responsibility. Participates in annual & strategic business planning process of Surety. 
• May delegate supervisory responsibilities as appropriate but remains accountable for ultimate management of book. Manage field surety underwriter activities with regards to establishing and executing marketing/ production efforts for assigned territories and assist underwriters with respect to technical underwriting issues, meetings with agents, contractors and others, as necessary.
• Initiates and monitors visits to producers and clients to promote marketing programs/activities and obtain necessary underwriting data. Develop new business and retain existing accounts.  Cultivate business relationships through industry related organizations to enhance the image of the Company and to promote marketing effectiveness.
• Continually monitors quality of performance of staff by utilization of a variety of tools, including but not limited to personal observation, surveys, underwriting information, financial files & communicating with customers. Identifies problems & implements corrective action.                                                   
• Ultimately responsible for ensuring that new underwriters are trained and/or supported by experienced underwriters with respect to technical underwriting issues, meetings with agents, accounts, etc., and that those enrolled in the Surety Underwriting Development Program complete all aspects of the curriculum. Ensures underwriting staff receives assigned training as appropriate.
• Manage evaluations and recommendations of credit levels provided to all customers and assist underwriters to properly evaluate and select credit risks while actively participating in major underwriting decisions on all risks. Ensures that risks pursued and that new and existing accounts/principals continue to meet underwriting guidelines and standards for credit worthiness. Manages the portfolio book of business with responsibility for servicing the surety needs of customers. Oversees, as a resource, acquisitions of new business and portfolio management.
• Manages all marketing and acquisition efforts of staff within territory to secure new business targets/goals. Manages portfolio, profitability, risk mitigation, growth strategies, metrics for specific accounts and overall book of business, and the servicing of the most complex risks associated with the field office.
• Monitors utilization, compliance, and accuracy of Surety system applications for underwriting, marketing and accounting needs of assigned territory. Monitors claims activities and partners with aligned claims handlers as required.
• Hiring, training and other performance office management functions including ongoing and annual review, regular 1:1, and coaching activities. Develops individual performance objectives and development plans and insures alignment with business objectives.  Appraises and evaluates team and individual performance and makes compensation recommendations.
• Special projects as assigned.

• BA/BS Degree typically required, Advanced Degree preferred
• A minimum of 10 years progressive surety underwriting experience expected, including a minimum of 3 years of proven underwriting management experience, preferred
• Proven analytical ability to evaluate underwriting risks within scope of responsibility
• Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes
• Demonstrated effective communication and interpersonal skills in dealing with agents, brokers, CPAs, bankers, attorneys, etc
• required
• Must possess following skills, abilities and attributes: strong leadership skills, development of people, strategic thinking, sustained effective portfolio management and profitable growth, communications skills, decision-making skills, results-oriented, industrious, innovative, problem-solving skills, coaching and mentoring skills, and negotiating skills

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.  

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.  

We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.  

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
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