Billing Supervisor at OnPoint Medical Group

OnPoint Medical Group is searching for an outstanding Billing Supervisor to join our team! Come join a great group of medical professionals as our network continues to grow!

OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.

Our "Circle of Care" has one primary goal – to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.

Summery/Objective

The billing supervisor will supervise billing and customer service staff for all departments and provide oversight on all billing functions, including follow-up and account resolution. In addition, they will organize and monitor billing functions to promote efficiency.

Essential Duties and Responsibilities:

1. The following statements are illustrative of the job's essential duties and do not include other non-essential or peripheral duties that may be required. We retain the right to modify or change the essential and additional functions of the job at any time.
2. Monitoring A/R for all OnPoint Medical Group practices looking for trends and advising the Billing Manager of such trends.
3. Assist billing staff with appealing unpaid and denied claims and resolving billing disputes.
4. Working directly with the insurance companies, healthcare providers, and patients to get claims processed and paid.
5. Oversees the preparation of statements and bills.
6. Maintains and/or ensures maintenance of client records related to invoicing and bill payment.
7. Reviews work of billing staff to ensure accuracy, resolving inconsistencies as needed.
8. Creates and provides a prioritized list of clients to be invoiced to team members.
9. Drafts and distributes weekly reports of invoicing and billing metrics.
10. Advises staff on proper legal parameters for collections practices; ensures that all billing actions comply with company, local, state, and federal guidelines.
11. Provides customer support to customers with disputes or inquiries concerning invoices or billing processes.
12. Performs other related duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and abilities required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education and Experience:

High School Diploma or High School Equivalency

Strong computer skills required

Five years of healthcare experience

Four years of billing supervisory experience

PREFERRED EDUCATION/EXPERIENCE

Some college – medical, business, and accounting focus

Bilingual

EMR experience preferred – Athenahealth Practice Management System

Certified biller, coder, and/or five years' experience in billing, coding, or high level of insurance knowledge

Supervisor Responsibilities

1. Exercises general supervision over employees in the billing department, including but not limited to the following:
2. Interviews prospective employees and chooses the best applicant based on skills, knowledge, and abilities required for the job.
3. Trains and oversees employees involved in billing functions.
4. Directs assigned tasks and assists as needed.
5. Manages a team of remote workers
6. Monitor billing staff time management
7. Evaluate staff and provides feedback
8. Initiate progressive discipline when necessary
9. Assists with performance evaluations.
10. Identify opportunities for performance improvement
11. Attend management training classes as assigned

Job Elements and Working Conditions

• While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• Occasionally required to walk, sit, stoop, kneel, crouch, or crawl.
• Frequently lift and move up to 10 pounds and occasionally lift and/or move more than 25 pounds.
• This job's specific vision abilities include close vision, distance vision, and the ability to adjust focus.

The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their everyday duties from time to time, as needed.

BENEFITS OFFERED

• Health insurance plan options for you and your dependents
• Dental, and Vision, for you and your qualified dependents
• Company Paid life insurance
• Voluntary options for short-term disability, and long-term disability coverage
• AFLAC Plans
• FSA options
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
• Paid Time-Off earned

Salary: $55,000 - $70,000 / annually

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

OnPoint Medical Group is an EEO Employer.

This position will be posted for a minimum of 5 days and may be extended.

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